Plaza Cadillac - Service Center

Very accommodating Very pleased with service department and body shop they both made it a pleasant experience. Got my car in on very short notice will definitely recomme Very pleased with service department and body shop they both made it a pleasant experience. Got my car in on very short notice will definitely recommend them to others. More

On time, pleasant In years past, scheduled service took a long time. This is 3rd visit with on time and prompt service. Very pleasant staff. Service visits are part if In years past, scheduled service took a long time. This is 3rd visit with on time and prompt service. Very pleasant staff. Service visits are part if the reason i bought another car from Plaza. More

Quick and complete Service employees kept me up to date with the progress of the service being done Important to see a friendly and competent face each time I have com Service employees kept me up to date with the progress of the service being done Important to see a friendly and competent face each time I have come for service. I. E. Harry More

Satisfied Customer Service was done in a timely manner. Service Rep. gave detailed feedback as to what needed to be done. Did not try to sell me what I did not need Service was done in a timely manner. Service Rep. gave detailed feedback as to what needed to be done. Did not try to sell me what I did not need More

Had nail in tire Had to get to Oviedo Medical Center and was losing air in R/R tire, without an appointment they got it in and fixed in a short time. Had to get to Oviedo Medical Center and was losing air in R/R tire, without an appointment they got it in and fixed in a short time. More

Wheel and tire replacement I had a damaged wheel rim and flat tire. GM was out of stock and indefinite back order on the wheel. The dealership was able to provide a like new wh I had a damaged wheel rim and flat tire. GM was out of stock and indefinite back order on the wheel. The dealership was able to provide a like new wheel rim which was traded in by a previous customer for a reasonable price and mounted the new tire. Plaza Cadillac was able to squeeze me in for my required emergency service that same afternoon. Very helpful, professional, friendly staff. More

The best service I ever had I have never been treated so good. Got my car in fast got it done fast and the nicest folks I ever met. The general manager cam and even said hi. Rus I have never been treated so good. Got my car in fast got it done fast and the nicest folks I ever met. The general manager cam and even said hi. Russ. Cold sodas for me also More

Noise issues Appeared to do thorough search but found no issues. Could have kept me informed better. All afternoon no word. Did not hear that they were keeping the Appeared to do thorough search but found no issues. Could have kept me informed better. All afternoon no word. Did not hear that they were keeping the car overnight until I called. Sarah was helpful and finally informed me. More

Inspection of 5/31/19. Came in for oil change and general overall review of the car. I had asked for them to check on a light on the dashboard that indicates a car changing Came in for oil change and general overall review of the car. I had asked for them to check on a light on the dashboard that indicates a car changing lanes on the right side. I was told that was the sign For a car in front of me. I told them it was not but it appears it was never checked because it still is showing up on the screen. More

Aug. service date Service was completed in a timely manner and everything we needed was taken care of and the cadillac srx was washed and looked very nice. Service was completed in a timely manner and everything we needed was taken care of and the cadillac srx was washed and looked very nice. More