Plaza Cadillac - Service Center

Excellent Steve was very professional and explained the work detail. Excellent service and friendly I would recommend Plaza to anyone. Always efficient and t Steve was very professional and explained the work detail. Excellent service and friendly I would recommend Plaza to anyone. Always efficient and thorough. Good job! More

Service department My service guy Harry Akarkay is attentive and respectful. The service folks in general are excellent in customer service. The parts department front My service guy Harry Akarkay is attentive and respectful. The service folks in general are excellent in customer service. The parts department front desk fellow is helpful and ready to serve. More

4 new tires Steve gave me a great price on new tires, installed and out the door. Great service. Easy to make appointment on line. In and out in just 1 and half h Steve gave me a great price on new tires, installed and out the door. Great service. Easy to make appointment on line. In and out in just 1 and half hours. More

Always good Always receive good service ! Miss Greg the old GM . Seems like more used cars . I bought a new Escalade in Texas because you had no good inventor Always receive good service ! Miss Greg the old GM . Seems like more used cars . I bought a new Escalade in Texas because you had no good inventory to select from .. More

Quick n Easy oil change and Rotation Had an Appointment and was waited on right on time. No waiting. Service mgr was friendly and courteous. Oil change and rotation done quickly and effic Had an Appointment and was waited on right on time. No waiting. Service mgr was friendly and courteous. Oil change and rotation done quickly and efficiently. While waiting, a good selection of cold drinks (Soda, water, etc) was available for customers as well as hot dogs for those who are hungry. Vehicle was returned washed and clean as could be. Great service would definitely recommend and will go back again. More

Car wouldn’t start I was treated with professionalism and was quickly on my way with a loaner car. Both Steve and Harry could not have been more helpful. What I am m I was treated with professionalism and was quickly on my way with a loaner car. Both Steve and Harry could not have been more helpful. What I am most worried about is that this is the 3rd (third) battery and this is a 2018 XT5 platinum with about 20,000 miles. Something is draining the battery and we don’t know what or why. More

Took longer than told Had ripples on the dash board top, was told when appt was made it would take a couple of hours, got there a ahead of time and was told it would probab Had ripples on the dash board top, was told when appt was made it would take a couple of hours, got there a ahead of time and was told it would probably be 5 to 6 hours, they gave me a loaner car, and was told they call later this afternoon, never called finally at 5:45pm I called, it wouldn't be ready until mid-morning. Picked it up about 11:00. More

Quality service We have been getting cars serviced here for over 4 years. They always perform the required work completely. The staff at service desk are very pleasan We have been getting cars serviced here for over 4 years. They always perform the required work completely. The staff at service desk are very pleasant and helpful and waiting lounge is clean and comfortable. Always a good experience. More

ok fast good job for what they did. No help with run flat tires, that are AWFUL.I guess i am stuck with them or buy new tires. To bad for me. good job for what they did. No help with run flat tires, that are AWFUL.I guess i am stuck with them or buy new tires. To bad for me. More