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1,292 Reviews of Plaza Cadillac - Service Center
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November 12, 2019
Confidence in my SRX’s maintenance I have used Plaza for years now and feel confident that my SRX has given me near zero trouble because of the maintenance provided. I am glad to have s I have used Plaza for years now and feel confident that my SRX has given me near zero trouble because of the maintenance provided. I am glad to have such a good local repair center. PS - thank you for the doughnuts and premium coffee, and the shuttle’ rides when I worked downtown in Leesburg. More
by METCALJ
Verified CustomerEmployees Worked With
Steve.
November 11, 2019
service to fix noises in xt4 tech was very courteous and helpful as was the service manager. the problem is a difficult one but we seem to have made some progress tech was very courteous and helpful as was the service manager. the problem is a difficult one but we seem to have made some progress More
by jmalie1942
Employees Worked With
colt, steve
November 09, 2019
Great service I actually love to bring my car there. Everyone is so courteous and friendly. I feel well-taken Care of. Didn’t like cost of fixing my car but felt se I actually love to bring my car there. Everyone is so courteous and friendly. I feel well-taken Care of. Didn’t like cost of fixing my car but felt service man was honest with me and wasn’t ripping me off. I always bring my car there for service and hope to buy my next car there. More
by Punkin
Employees Worked With
People in Service Department
November 08, 2019
We received prompt care of our problem. Our SUV as in for service earlier, and one of the problems seemed to be recurring, Harry got us in promptly that afternoon, and the we found that it Our SUV as in for service earlier, and one of the problems seemed to be recurring, Harry got us in promptly that afternoon, and the we found that it was another engine mount that was bad. It was fixed that same afternoon. More
by VBJB
Employees Worked With
Harry in service.
November 06, 2019
Great service called to get oil change plus tires rotated got me in same day. Also ws provided a car until they finished my vehicle called to get oil change plus tires rotated got me in same day. Also ws provided a car until they finished my vehicle More
by TREED66
Employees Worked With
None available
November 05, 2019
Always consistent and thorough with the service. I have always been very satisfied with the service department at plaza Cadillac! I’ve owned 12 new Cadillac’s and they’ve always done a great job with I have always been very satisfied with the service department at plaza Cadillac! I’ve owned 12 new Cadillac’s and they’ve always done a great job with their service team! More
by peverett0518
Employees Worked With
Steve, Jonathan Molzof
November 01, 2019
A good experience at Plaza Cadillac The staff was shorthanded, do checking in and out took a little longer. In spite of that they were pleasant to customers and accomplished the job. The staff was shorthanded, do checking in and out took a little longer. In spite of that they were pleasant to customers and accomplished the job. More
by KM16808
Employees Worked With
Harry, Steve and cashier, Vevi?, Christopher Ballard
October 31, 2019
Crooks at work! Took my car to plaza Cadillac, was running very rough! They said it needed timing chain repair, @$2,500.00 when done it was the same! Said I need oil Took my car to plaza Cadillac, was running very rough! They said it needed timing chain repair, @$2,500.00 when done it was the same! Said I need oil journals cleaned out in the head! After that the car ran fine! Not sure even what they did, but I was very up set! The held my car for ransom of the $2,500 till I paid the bill. I never believed the Service Manager, The Service Tech and certainly not the Mechanic! Terrible Mechanical Service, Bad Customer Service! Nothing to say but the worst I have ever been treated by a Dealership! In my Book they are Crooks! I’m sure this review won’t be posted on their website! Rick Harris , A very dissatisfied Customer! More
by Mad as xxxx
Employees Worked With
Service Manager
October 31, 2019
Service call The visit was fast, thorough and efficient. I was also pleasantly surprised by the quality of the car wash. It was a lot more than just driving the ca The visit was fast, thorough and efficient. I was also pleasantly surprised by the quality of the car wash. It was a lot more than just driving the car through a wash rack which has been my experience at other Cadillac dealers. More
by George
Employees Worked With
Russ Bennett
October 30, 2019
Very professional and thorough Steve, service tech, got through the paperwork process quickly and service was very efficient. I was out in 90 minutes. I appreciate the free car wash Steve, service tech, got through the paperwork process quickly and service was very efficient. I was out in 90 minutes. I appreciate the free car wash. More
by JMH2317
Employees Worked With
Steve
