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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,292 Reviews

1,292 Reviews of Plaza Cadillac - Service Center

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March 16, 2020

Harry helped resolve what others could not! Entire service crew contributed knowledge and experience to assist with my problem. Will never seek service any where else! More

by joeylarson
Recommend Dealer
Yes
Employees Worked With
Harry- service dept
March 16, 2020

Warranty removed Head to replace camshaft and lifter on 2016 Escalade. 2.5 week job. Radiator hose popped off 4 miles from dealer. Then after drive home to South Florida now have engine oil leak. Ser More

by Gene
Recommend Dealer
No
Employees Worked With
Steve
Mar 17, 2020 -

Plaza Cadillac responded

We are really sorry this happened and will contact dealer to see what happened to address with all involved. This is not the norm and Im sure what ever it is will have an explanation. I will reach out to you when we have all information.

March 14, 2020

As usual I find them very competent courteous and helpful. I not only expect but receive quality care. I always come back to Plaza because of the service I received More

by Scooters Mom
Recommend Dealer
Yes
Employees Worked With
Harry arkady
March 11, 2020

Service was able to fit my auto in due to an engine overheating problem. A sensor had to be replaced. Very pleased with technicians. Thanks for prompt service avoiding another appointment More

by Ben
Recommend Dealer
Yes
Employees Worked With
Harry and Jerry
March 04, 2020

From the moment I arrived for service the service was just awesome. Everyone I met greeted me and made me feel right at home. It truly was unbelievable. Best experience I have ever had at any dealership More

by dsavage521
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins - Service. He was absolutely the best. Your team is lucky to have a guy like this.
March 01, 2020

Their service person who came out to my house to plug a leaky nail hole in a tire was wonderful. He was kind, considerate and very knowledgable. Super experience. More

by Mellie
Recommend Dealer
Yes
Employees Worked With
Jim Finney
February 29, 2020

We went for a oil change & DIC problem, which we to have it's software down loaded and reinstaled. We had this done on a previous Caddy and it took 2 hours, and cleaned all the data we had it. On a previou More

by WAIT4ALL
Recommend Dealer
Yes
Employees Worked With
Steve in service
February 29, 2020

Happy the the experience. Used a coupon that was sent to me and considered the service an excellent value. Service personnel was friendly and professional. More

by dwightvb
Recommend Dealer
Yes
Employees Worked With
Cannot remember the name
February 29, 2020

Great Service Quickly I blew out a tire earlier in the day and had to call road service to put on the spare. I called Cadillac Service to make sure they had the correct re More

by MADVORSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and Steve in the Service Department
February 23, 2020

I was happy to have a similar model as a loaner. Steve did a good job trying to resolve the problem with my transmission. I still have a issue with the transmission. More

by aldot82
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 26, 2020 -

Plaza Cadillac responded

thank you for posting and I will get with Steve on getting in touch with you

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