1,292 Reviews of Plaza Cadillac - Service Center
Harry helped resolve what others could not! Entire service crew contributed knowledge and experience to assist with my problem. Will never seek service any where else! service crew contributed knowledge and experience to assist with my problem. Will never seek service any where else! More
Warranty removed Head to replace camshaft and lifter on 2016 Escalade. 2.5 week job. Radiator hose popped off 4 miles from dealer. Then after drive home to South Florida now have engine oil leak. Ser 2016 Escalade. 2.5 week job. Radiator hose popped off 4 miles from dealer. Then after drive home to South Florida now have engine oil leak. Service writer Steve good service. Hard line mechanic poor work More
As usual I find them very competent courteous and helpful. I not only expect but receive quality care. I always come back to Plaza because of the service I received helpful. I not only expect but receive quality care. I always come back to Plaza because of the service I received More
Service was able to fit my auto in due to an engine overheating problem. A sensor had to be replaced. Very pleased with technicians. Thanks for prompt service avoiding another appointment overheating problem. A sensor had to be replaced. Very pleased with technicians. Thanks for prompt service avoiding another appointment More
From the moment I arrived for service the service was just awesome. Everyone I met greeted me and made me feel right at home. It truly was unbelievable. Best experience I have ever had at any dealership just awesome. Everyone I met greeted me and made me feel right at home. It truly was unbelievable. Best experience I have ever had at any dealership by far. Well done folks. More
Their service person who came out to my house to plug a leaky nail hole in a tire was wonderful. He was kind, considerate and very knowledgable. Super experience. leaky nail hole in a tire was wonderful. He was kind, considerate and very knowledgable. Super experience. More
We went for a oil change & DIC problem, which we to have it's software down loaded and reinstaled. We had this done on a previous Caddy and it took 2 hours, and cleaned all the data we had it. On a previou it's software down loaded and reinstaled. We had this done on a previous Caddy and it took 2 hours, and cleaned all the data we had it. On a previous service, we needed to have the transmission fluid changed. This is the last of 5 Caddys we will owned. Your X customer, Michael Lusk More
Happy the the experience. Used a coupon that was sent to me and considered the service an excellent value. Service personnel was friendly and professional. me and considered the service an excellent value. Service personnel was friendly and professional. More
Great Service Quickly I blew out a tire earlier in the day and had to call road service to put on the spare. I called Cadillac Service to make sure they had the correct re I blew out a tire earlier in the day and had to call road service to put on the spare. I called Cadillac Service to make sure they had the correct replacement tire if I brought the car in later that day or early the nest. When I arrived shortly after 4:00 pm on Friday afternoon, Harry walked over to service to see if someone could replace the tire at that time. Someone could! So I went to dinner across the road, returned around 5:15, and Steve checked me out quickly and efficiently. I was most satisfied with the response. Mary Ann Dvorsky More
I was happy to have a similar model as a loaner. Steve did a good job trying to resolve the problem with my transmission. I still have a issue with the transmission. did a good job trying to resolve the problem with my transmission. I still have a issue with the transmission. More