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Plaza Cadillac - Service Center

Leesburg, FL

4.6
1,291 Reviews

1,291 Reviews of Plaza Cadillac - Service Center

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October 30, 2024

Brought in car for a recall issue, two days later got an e mail said low tire pressure. Picked up new vehicle 1 week later within 2 weeks got an e mail saying this new car had low tire pressure. Checki More

by TSAND22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse knapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike land
Oct 31, 2024 -

Plaza Cadillac responded

Thank you for your feedback. We will reevaluate our process with the technicians to ensure this doesn't happen again.

October 29, 2024

Plaza Cadillac since I purchased my Cadillac has been nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, profession More

by NPALLITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Wonderful service from all of the staff. Took the time to explain everything dealing with my problem More

by WTOBRIEN3559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

They fixed the problem but when I got the car back all my tail light is and head lights went out More

by shannon52480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Plaza Cadillac responded

This Email does not bring up anything in our system. Please send us the Vehicle information so I can look into this. Thank you Patrick

October 19, 2024

Service was professional and quick. Everyone was very nice and helpful I will definitely go back. More

by GH59GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Harry is always there to help us with anything connected to the service department. He is always extremely helpful and always polite as he solves any problems we might encounter. Dr Nichols. More

by NICK@DRNICHOLS.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
October 09, 2024

Great experience. Very fast and very efficient. As soon as I walked in I was taking cared of immediately. Excellent service! More

by BLAQUECUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
October 08, 2024

The entire service team provided me with unmatched hospitality, and I greatly appreciate the accommodating atmosphere in the dealership. I brought my car in for service due to the check engine light c More

by minnisryanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine
Oct 11, 2024 -

Plaza Cadillac responded

Thanks for the information. We have attempted to contact you (voicemail), and will continue to do so. Please reach out so we can further investigate the situation and find a solution.

October 01, 2024

Making appointment was easy, work was completed. Quite a bit of a wait, but kept informed. More

by a1b1c1dobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
September 23, 2024

Christie in service is really terrific. She went the extra mile to get my car done the same day and also made sure that I had a loaner. In the past, I have also had the pleasure of doing bu More

by Tim@Trekassociates.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie, Harry
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