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Plaza Cadillac

Leesburg, FL

4.5
1,746 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,746 reviews

May 28, 2025

Worked with the service department, everyone is always trying to make my experience a good one, always pleasant and cordial to work with. More

by lorraine_vns
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Christie
May 19, 2025

Discovered a nail in my tire and called them and they said come in right away. They fixed the tire immediately upon my arrival. Great customer service. All the service staff has always been very friendly More

by RICHMILLER53
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Harry Akarcay - Excellent
May 15, 2025

Dealership was very clean and neat as always Harry the manager is always happy and go lucky. Love the service thank you. More

by Sallyshibley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

The salesman was very nice but…. . I wish I had not traded (that’s on me) I miss my old car and really want that same make and model. However the dealership was a nice clean place an More

by kydowdy
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Land
April 26, 2025

This dealership is a small dealership but full service. I have been there a few times and have had a very good experience each time. I would highly recommend them. More

by mstammy1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Land
April 24, 2025

A small no frills dealership seemingly family like while providing personalized professional service. I felt supported and was listened to in the purchase process. Small but mighty! More

by roselleajarosz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Overall good experience with the sales process and service dept. Worked with Rick for a couple weeks before I decided to pull the trigger on my new Cadilac XT6. Rick hung in there the whole time and More

by lmarquez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Professional and friendly staff, excellent service department. Patrick was personally involved in assuring that my service concerns were met. More

by JIMBALB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie & Chase
April 14, 2025

was not open to give all information, like the price changed from 32000 to 42000.although very friendly, that is my only problem with them. More

by williamyoung1942
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Plaza Cadillac responded

Your comment about the raised price is very concerning, however I have reviewed all of the paperwork and quotes given to you from start to finish and I cannot find anything that would lead you to this conclusion. We definitely did not at any point increase the price above what you were quoted, and I would like to know more about what makes you feel that we did. I've sent you copies of both the initial proposal you approved as well as the final sale documents, both of which do not have any price increase or "tariffs" on them. If we have made an error please let me know, however if this was a misunderstanding we would appreciate you updating your online review accordingly. Thank you for your time, and I look forward to hearing back from you.

April 12, 2025

Very dependable & reliable. Sincerely honest. Have done business with Plaza for 20 years. They know me and I trust them. More

by WALTERMARTIN41
Recommend Dealer
Yes
Employees Worked With
Service mgr