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Plaza Cadillac
Leesburg, FL
1,746 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,746 reviews
November 04, 2018
Computer programming Had to have new amp programmed into the vehicle so the radio would play again. They did it and stero now works perfectly. I am rocking down the road Had to have new amp programmed into the vehicle so the radio would play again. They did it and stero now works perfectly. I am rocking down the road again More
by Rbrown
Verified CustomerEmployees Worked With
Maria Franco, John Giovanetti
November 03, 2018
Awesome Love the beautiful car and the beautiful couple. This might be a match made in heaven, hopefully this car will be just what they were looking for, dri Love the beautiful car and the beautiful couple. This might be a match made in heaven, hopefully this car will be just what they were looking for, drive safe and carefully. More
by Normand
Employees Worked With
Randy Nelson
November 03, 2018
Easy, professional, quality . This purchase was the easiest we have ever had in many years of purchasing cars. Professional friendly quality. Randy was very knowledgeable and help This purchase was the easiest we have ever had in many years of purchasing cars. Professional friendly quality. Randy was very knowledgeable and helpful. With not only recommend PLAZA CADILLAC but would suggest Randy be the one. More
by Eagles
November 03, 2018
Well done Plaza outperformed the previous Cadillac dealership I was working with. The work was done quickly and done well and the people were friendly and knowl Plaza outperformed the previous Cadillac dealership I was working with. The work was done quickly and done well and the people were friendly and knowledgeable. More
by mmitchell6
Employees Worked With
Service department
November 02, 2018
Great service all the time very nice and clean The service is great and the staff is always friendly and welcoming I like the Plaza Cadillac they will definitely get things done ? on time The service is great and the staff is always friendly and welcoming I like the Plaza Cadillac they will definitely get things done ? on time More
by ANGELDMA1
Employees Worked With
John Giovanetti
November 01, 2018
Camera recalibration I have been going to this dealer for over 10 years, and they always exceed my expectations. I came in without an appt., and Athena got me in and ou I have been going to this dealer for over 10 years, and they always exceed my expectations. I came in without an appt., and Athena got me in and out in no time. Beyond pleased! More
by ITZFUN03
Employees Worked With
Athena was the service advisor.
October 31, 2018
Complaint I feel we paid too much for the car but that was our problem we should have looked around more. I feel they should have put new tires on the car beca I feel we paid too much for the car but that was our problem we should have looked around more. I feel they should have put new tires on the car because of the mileage of 38,000 and the age of the car. I suggest the dealer should go over all the numbers on the purchase and not just put it in front of you and ask you to sign it. Also was told the interest rate was 5 percent and it was 5,89. Woodrow and Donna Sims More
by DONASIMS
Employees Worked With
October 31, 2018
The service was excellent. Steve did a great job explaining the work that was preformed. He answered all of my questions. The car was returned clean and running great. Thanks ag Steve did a great job explaining the work that was preformed. He answered all of my questions. The car was returned clean and running great. Thanks again. More
by LSTONE342002
Employees Worked With
Steve Wiggins
October 29, 2018
Great Service I call Plaza Cadillac service with a dead battery. I had a doctor appointment and didn’t want to change it. Harry from the service department call an I call Plaza Cadillac service with a dead battery. I had a doctor appointment and didn’t want to change it. Harry from the service department call and set it for the road service to come to my house. Jim arrived and installed the new battery with plenty of time for me to make my appointment. What a great team. More
by KELLYSELA
Employees Worked With
Harry in the service department and Jim from the road service.
October 29, 2018
Professionals, no pressure sales Rick was my salesman, and he was a true professional and worked out a deal that I couldn’t refuse. The dealership made sure that everything was compl Rick was my salesman, and he was a true professional and worked out a deal that I couldn’t refuse. The dealership made sure that everything was completed so that I could take the car hone that day. More
by Rjsileo
