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Plaza Cadillac
Leesburg, FL
1,747 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,747 reviews
December 30, 2018
Great Customer Service Professional, friendly and knowledgeable staff. Took care of our issues and kept us updated on progress of repairs while we were waiting. Changed ou Professional, friendly and knowledgeable staff. Took care of our issues and kept us updated on progress of repairs while we were waiting. Changed out battery in fob remote and shared information on cell phone/device car charger and cables that works for our phones.. More
by NANCYG1985
Verified CustomerEmployees Worked With
Harry Akarcay in Service
December 30, 2018
Fuzzy Cameras I made an appointment repair front and rear cameras which were fuzzy The “cleaned “ the rear and ordered a front The rest is no better especially at I made an appointment repair front and rear cameras which were fuzzy The “cleaned “ the rear and ordered a front The rest is no better especially at night More
by Gregg
Employees Worked With
December 30, 2018
Service of my vehicle Everything is just fine and I get and do all my service work at Plaza Cadillac. All is good...... All is good... All is good Everything is just fine and I get and do all my service work at Plaza Cadillac. All is good...... All is good... All is good More
by PKEETLE
Employees Worked With
Harry Akarcay , Greg Yager
December 30, 2018
Tint, protective coating, cargo mat Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time pro Wonderful service from the all-star Plaza Cadillac staff! Thank you for the phenomenal red carpet treatment. The service was completed at the time promised. The car looks magnificent More
by BethTexas
December 29, 2018
I HAVE BEEN GOING TO PLAZA CADILLAC FOR 20 YEARS !!!GREAT PL I HAVE BOUGHT 10 CADILLAC FROM RICK JIMENEZ!!!!!!!!! HE HAS TREATED ME LIKE FAMILY !! A GREAT PLACE TO BUY A CAR !! SERVICE IS GREAT TOO !! I HAVE BOUGHT 10 CADILLAC FROM RICK JIMENEZ!!!!!!!!! HE HAS TREATED ME LIKE FAMILY !! A GREAT PLACE TO BUY A CAR !! SERVICE IS GREAT TOO !! More
by EDWINREADING
December 29, 2018
Normal service and car wash. Made appointment for service and car wash. Was greeted and asked specifically what I needed. They explained they would preform the service that was Made appointment for service and car wash. Was greeted and asked specifically what I needed. They explained they would preform the service that was due, rotate tires and wash the vehicle. When complete the went over everything they did assured me the car was in good condition. More
by DGAMMON6
Employees Worked With
Teresa Matey
December 29, 2018
Purchase a car John was knowledgable, friendly & listened to my opinion. I can't think of much more to say. Dealership is close by & they do good work. John was knowledgable, friendly & listened to my opinion. I can't think of much more to say. Dealership is close by & they do good work. More
by Ronmeg
Employees Worked With
Other Employees :
Maybe Greg. Not sure of other man's name., John Giovanetti
December 29, 2018
First visit to Plaza Cadillac I was late for the appointment but still got in. Service staff was professional and friendly. Kept me informed about the service and completed it prom I was late for the appointment but still got in. Service staff was professional and friendly. Kept me informed about the service and completed it promptly. More
by rjayholm
Employees Worked With
Steve in Service
December 29, 2018
Dead battery replacement This dealership’s service department has always been professional and friendly and always trying to help the customer. A great service crew from the t This dealership’s service department has always been professional and friendly and always trying to help the customer. A great service crew from the top down! More
by Mark R.
Employees Worked With
Steven Wiggins
December 28, 2018
A truly enjoyable experience! Fantastic & friendly staff. John Bach was our main Sales Associate & was superb! It was a non stressful experience all around. The entire staff was friendly and fun to interact w John Bach was our main Sales Associate & was superb! It was a non stressful experience all around. The entire staff was friendly and fun to interact with. They didn’t even mind staying late on Christmas Eve to complete the delivery transaction. We highly recommend this dealership & will definitely recommend to our friends/family. More
by BethTexas
Employees Worked With
Other Employees :
Russ Bennett, Jonathan Molzof, John Bach, Teresa Matey
