Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,749 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,749 reviews
June 26, 2020
The service was exceptional! Everyone was up front and honest, great team to work with. Everything went smooth, very easy financing and our truck is amazing! honest, great team to work with. Everything went smooth, very easy financing and our truck is amazing! More
by amkenn77
Verified Customer
June 25, 2020
I am very satisfied with a Plaza Cad and have purchased my seventh Caddy From them. A satisfied customer and would recommend to all buyers of Cadillacs. my seventh Caddy From them. A satisfied customer and would recommend to all buyers of Cadillacs. More
by CHARLIED5945
June 25, 2020
I had great service. And the people that work there were very accommodating. Thank youwould recommend the dealership to someone else ! Will get my next car there were very accommodating. Thank youwould recommend the dealership to someone else ! Will get my next car there More
by conniecutz
Employees Worked With
Steve in service
June 25, 2020
Service Dept. was outstanding! A representative named Steve was the most polite & professional of any dealership employee I have ever encountered. Being from out of town, I anti A representative named Steve was the most polite & professional of any dealership employee I have ever encountered. Being from out of town, I anticipated a bit of a struggle but he listened intently, went out to the vehicle & gave me a time line for a recall & an issue I had with with a QUE system that was not working properly. He called me daily & explained that the Cadillac Co. would only charge me a minimal amount for a CUE replacement unit. The recall part was back ordered, but when I return back to Florida in the fall it will be changed. I was completely satisfied & Thanks for a wonderful experience. Bob Chandler More
by Bob
Employees Worked With
I only dealt with STEVE.
June 25, 2020
Took care of my issues and did a great job!Always a Took care of my issues and did a great job! Always a pleasant experience with the dealership. He always calls wit an update on the repairs! Took care of my issues and did a great job! Always a pleasant experience with the dealership. He always calls wit an update on the repairs! More
by CarlaT
Employees Worked With
Steve Service Writer
June 25, 2020
Everything went smoothly . Rick was very knowledgeable and professional. Recommend using insecticide on car underside before giving car to clients as there were numerous spiders. Had to spray underneath c and professional. Recommend using insecticide on car underside before giving car to clients as there were numerous spiders. Had to spray underneath car several times killing many spiders and 3 frogs More
by Vistadelcano
June 25, 2020
Everything went smoothly. The service department got me in and out very quickly. Harry, in the service department, was very efficient.Never had a problem going there for service. in and out very quickly. Harry, in the service department, was very efficient.Never had a problem going there for service. More
by GENESHOO
Employees Worked With
Harry
June 25, 2020
Rick was absolutely amazing felt like family.knows a great amount about Cadillacs.was a great car buying experience.Beginning to end. I love my car! great amount about Cadillacs.was a great car buying experience.Beginning to end. I love my car! More
by notwhateverforever
Employees Worked With
June 25, 2020
Service writer did not describe the problem correctly. He was not a people friendly person. Very disappointed Expected better from plaza Cadillac. Looking to upgrade to a 2020 but not happy now He was not a people friendly person. Very disappointed Expected better from plaza Cadillac. Looking to upgrade to a 2020 but not happy now More
by debbyattaylorcreek
June 25, 2020
Awesome service managers! Steve and Harry have always gone out of their way to ensure we are taken care of. I highly recommend Plaza Cadillac for your service work. Best in t Steve and Harry have always gone out of their way to ensure we are taken care of. I highly recommend Plaza Cadillac for your service work. Best in the area! More
by cbaetzman
