Plaza BMW
Creve Coeur, MO
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Super friendly staff! I am a first-time owner of a BMW and this was my first visit to the dealership for the regularly scheduled maintenance. From the warm welcome I recei I am a first-time owner of a BMW and this was my first visit to the dealership for the regularly scheduled maintenance. From the warm welcome I received from my service advisor, Caroline, as well as that extended to me by the service manager, Bill and through the easy checkout when all was done, it made for a great experience! More
We always have a good works result from your Dealer. The last Rep. that was assigned to help us she is a great Representative and she make us feel very comfortable and explained to is the works that w The last Rep. that was assigned to help us she is a great Representative and she make us feel very comfortable and explained to is the works that was done to our car. She is a keeper. More
This dealership is fantastic! The service representatives are great, really friendly while assisting you at check-in and checking out. The service representatives are great, really friendly while assisting you at check-in and checking out. More
I had a run flat tire blowout a few afternoons ago. I phoned Plaza Service and although they were totally booked the next day, they told me to bring it in and they would work me in. I dropped it off an I phoned Plaza Service and although they were totally booked the next day, they told me to bring it in and they would work me in. I dropped it off and Paul Badgett worked me in. In just a few hours it was ready and I drove away with a new tire. Thanks, Paul. More
Recently I took my vehicle in to Plaza BMW for service, it was my first time at the dealership and it was a pleasant experience. I noticed they busy as there were quite a few cars in the line ahead of me it was my first time at the dealership and it was a pleasant experience. I noticed they busy as there were quite a few cars in the line ahead of me but that never became an issue. As soon as I can inside someone directed me to the service desk, my appt was confirmed and a service manager brought me into his office. From that point everything just seemed to go by without me even taking notice of the time. My vehicle was checked out in a timely fashion and I was given a report. Two items needed to be repaired but I would need to make an additional appt since it would require me leaving the vehicle with them for at least a day. The waiting area was clean and very relaxing, someone gave me water then said they also had coffee. I found nothing but courteous and professional people there and I will be returning. Thanks Plaza More
Excellent and friendly service. They do a great job with making sure my car is well maintained and operates at maximum efficiency. They do a great job with making sure my car is well maintained and operates at maximum efficiency. More