Plaza BMW

Great service and follow up. they stood behind their work and the car is perfect! they stood behind their work and the car is perfect! More

My wife and I actually were taking our 428i in for service about a week ago at Plaza BMW in Creve Coeur in where we had an appointment with Stephanie, who is always pleasant to work with. My wife saw service about a week ago at Plaza BMW in Creve Coeur in where we had an appointment with Stephanie, who is always pleasant to work with. My wife saw a 2025 X3 in the lot, but was looking for something more affordable. Our salesman, Jason Pereira, greeted us and mentioned that there was another X3 he could show us that may be in our price range. My wife was interested, so we went inside to run the numbers. He was very personable and detail-oriented. After about 30-40 minutes, we were not quite there yet with things, but Jason made sure he would do everything possible to make it work. We were later introduced to Eric, our financial manager, who examined every possible scenario that fit our situation. We were asked if we could give them one more day, in which they would make some calls, and they would more likely get the transaction pushed through. We were given a beautiful 2025 EV sedan to drive in the meantime. I followed up in a day or so, and things were still being worked out. I received a call later in the afternoon from Jason, stating, "Do we want to swap vehicles out?" with a (giggle). He said that we're all set, we can come pick up the car, our 2023 BMW X3 SDrive30i, which we were trying to purchase. I contacted my wife, and she was in disbelief. I just wanted to thank both Jason and Eric for really going the extra mile to make our buying experience wonderful. They really went to bat for us and exhausted every possible path, never giving up. We are truly grateful for their honesty and tenacity!!! We're very happy about our purchase. Thank you both for making our day brighter; you deserve it a thousand times more!!! V/r Victor & Latasha Black More

Very pleased with my client advisor and the finance manager I worked with, Kennedy I believe her name was. manager I worked with, Kennedy I believe her name was. More

Very pleased with the Salesperson and Financial person. Good buying experience. Good Inventory to choose from. Good buying experience. Good Inventory to choose from. More

The issues were fixed but when I got my vehicle back it had two lights on which it did not have when dropped off had two lights on which it did not have when dropped off More

Great customer service! The serice was quick but awesome. My wait time was not over an hour. The serice was quick but awesome. My wait time was not over an hour. More

I’ve seen a lot of show rooms Never where so many super cars assembled in the same room very impressive cars assembled in the same room very impressive More

I had very nice experience. Nathan was very helpful and kind. I encouraged my friend to buy another car, and he did. Nathan was very helpful and kind. I encouraged my friend to buy another car, and he did. More

Amazing experience, Fabian streamlined everything from videos to finance and airport arrival. They make sure the car is in top shape and don't charge any crazy fees. videos to finance and airport arrival. They make sure the car is in top shape and don't charge any crazy fees. More