Plaza BMW

Great experience from start to finish! Carl was very easy to work through the entire car-buying process. I felt like he was a voice in our corner, which is not always the case when working Carl was very easy to work through the entire car-buying process. I felt like he was a voice in our corner, which is not always the case when working with car salesmen. He was friendly, knowledgeable, and I would refer a family member to him in a heartbeat! Adnan was also very friendly, we met with him the day before to ask some questions, and he helped out at the end of the deal to make sure we were satisfied. He even offered to come into the dealership (on his day off!) to finalize a few things the following week. I am definitely a happy new-car owner! More

Plaza BMW I have been a Plaza customer for many years! I have to say Plaza BMW is the best! I highly recommend Brandon Pittman. He is very easy to work with a I have been a Plaza customer for many years! I have to say Plaza BMW is the best! I highly recommend Brandon Pittman. He is very easy to work with and very knowledgeable. More

Don't honor warranty I took my car in for its first scheduled service. While there, I requested that some highly visible blemishes (they look like water spots, but don't w I took my car in for its first scheduled service. While there, I requested that some highly visible blemishes (they look like water spots, but don't wash off) be removed from the stainless steel trim around the rear quarter windows. I was told that the blemishes could not be removed, but the trim could be replaced at my expense ($1776.68), as this would not be covered by the warranty. I bought this car 5 months ago. It currently has 6,000 miles. This should be covered. More

Great team Adnan and Ivan are awesome guys, so nice and so helpful. I would definitely do business with them again. Great dealer with great team. Thank you! Adnan and Ivan are awesome guys, so nice and so helpful. I would definitely do business with them again. Great dealer with great team. Thank you! More

Bad customer service experience dropped off the car. I was told someone will call to update me . No calls back . they kept the car overnight without letting me know the plans. I call dropped off the car. I was told someone will call to update me . No calls back . they kept the car overnight without letting me know the plans. I called next day, but still no answers. I had to call again before they close, the receptionist told me that he service advisor just left and that she doesn't have enough information . They kept the car for another day. Then finally on the 3rd day I received a call to update me about the service needed for my car. It was frustrating not able to talk to the service advisor. I didn't care about keeping the car to be fixed but I cared about not having the service advisor to call me back and to keep me posted about the plan. After a week, the car was not fixed. I was told that they had to order the part and that someone will call me in 5 to 7 days . Still no calls for another 3 weeks for any update They had nice coffee and waiting area though! More

Best service dept I've experienced I bought a used BMW at a neighboring dealer. Brought it here to have everything checked out and was shocked at how awesome the service team was. Steph I bought a used BMW at a neighboring dealer. Brought it here to have everything checked out and was shocked at how awesome the service team was. Stephanie was incredibly helpful through the whole process and I look forward to continually doing business with them. Keep up the hard work team! I appreciate all you have done for me. More

$7,000+ repair costs after two months of purchase This car is a lemon. I purchased the BMW from Plaza Motors because of their reputation. I never imagined having over $7,000 repairs after two months o This car is a lemon. I purchased the BMW from Plaza Motors because of their reputation. I never imagined having over $7,000 repairs after two months of purchasing a BMW from Plaza Motors. This car should've been sent to a strip mall used car lot. Unbelievable that this BMW was sold at Plaza with a broken coil spring $468.32, oil leak $680.43, brake replacement $805.17, solenoids replacement $958.28 and faulty transfer case $4,031.47. I do not recommend buying a used vehicle from Plaza Motors. These conditions were present at the time of the sale and shouldn't have been sold at Plaza Motors More

Great sales team, quick process I recently interacted Dan Glaeser in search of a 2017 M3. Dan was quick to respond and meet my request for price and delivery conditions. Also, Dan I recently interacted Dan Glaeser in search of a 2017 M3. Dan was quick to respond and meet my request for price and delivery conditions. Also, Dan was kind enough to respond to my questions/inquiries after hours via text message. I appreciated the attention to detail, no pressure, going out of his way to provide the information i requested. Great job Dan! More