Plaza BMW
Creve Coeur, MO
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So much fun! I have worked with Carl before and actually was impressed with his service that I came back to him a second time. He really listens to his customers a I have worked with Carl before and actually was impressed with his service that I came back to him a second time. He really listens to his customers and makes the experience fun. He and Eric are both very knowledgeable about the cars and give you the truth about them. I was so greatful and happy with their service. and my new car! More
Outstanding service! Plaza BMW is not the first BMW dealership that I visited to purchase a vehicle for my wife, in fact we visited three in the Saint Louis metro. The te Plaza BMW is not the first BMW dealership that I visited to purchase a vehicle for my wife, in fact we visited three in the Saint Louis metro. The testament here is that we felt so confident and impressed with service that we drove 35 miles back to Plaza BMW, which was the farthest dealership that we visited. We were assisted by Eric Fultz, and Brandon Pittman for sales. Both gentlemen were extremely knowledgeable about the models, standard features, optional packages and financing options. We were given plenty of time to analysis our choice of vehicle and were very comfortable with a no pressure sales attitude. Andrew LeBlanc gave a superior tutorial to my wife about all the features of the vehicle during delivery day. Over the next half hour, my wife was shown how to operate the vehicle and engage the features. His knowledge regarding the systems easily puts him in the subject matter expert level of BMW. Javier Terrazas completed our contracts and value added packages. He made the effort hassel free, and helped us select extra value added packages that were well worth it. Overall, top notch professionalism from these four, and they bring great credit upon themselves and Plaza BMW. If I’m in the market for another BMW, it will be from this location and hopefully through Eric or Brandon, "closing" by Javier and with a delivery by Andrew. More
Great Carl was an excellent salesman. He was clear, precise and on time. Answered all my questions and made me feel very comfortable with my new car. Great Carl was an excellent salesman. He was clear, precise and on time. Answered all my questions and made me feel very comfortable with my new car. Great job Carl. Will be back to get another car through you. More
Very easy to work with. Dealer was very easy to work with. I made an appointment in the morning and drove away in my new car in the afternoon. They were very accommodating wi Dealer was very easy to work with. I made an appointment in the morning and drove away in my new car in the afternoon. They were very accommodating with all of our requests. Carl was very helpful and friendly. More
Great Carl Downey and Charles Smith were great. They were professional, polite, & knowledgeable. Carl was able to show me the different features of the c Carl Downey and Charles Smith were great. They were professional, polite, & knowledgeable. Carl was able to show me the different features of the car. Everyone was outgoing, friendly and informative. More
Fast and Professional I ordered a custom new car, and it was ready for me very quickly. Orson has been our family salesman for years and years, and will continue to be so. I ordered a custom new car, and it was ready for me very quickly. Orson has been our family salesman for years and years, and will continue to be so. He always makes sure our BMW experience is the best possible. More
Above and beyond Kent K and a John exceeded our expectations. We always heard of the Plaza Experience, and after going through our negotiation we were truly impressed Kent K and a John exceeded our expectations. We always heard of the Plaza Experience, and after going through our negotiation we were truly impressed. Everyone from Kent, John and Javier were all outgoing, friendly and informative. Plaza made the car buying experience pleasant and “no pressure.” I can not recommend them enough. More
Awesome Dealing with Orson Guyton was a very good experience he was very knowledgeable he helped me through the process from beginning to end he show me the d Dealing with Orson Guyton was a very good experience he was very knowledgeable he helped me through the process from beginning to end he show me the different operations of the car the different features options I would definitely come back and buy my vehicle from Orson again More
Great experience Mr. Guyton is a extremely nice gentleman. He is always very professional, polite, & knowledgible. My family & I have purchased BMW cars from Orson for Mr. Guyton is a extremely nice gentleman. He is always very professional, polite, & knowledgible. My family & I have purchased BMW cars from Orson for over 20 years. Mr. Guyton will forever have my vote as best salesman of the year. More
Professional and Attentive. I like the low pressure and highly knowledgeable staff. We felt comfortable asking questions and follow up questions. We were given great information I like the low pressure and highly knowledgeable staff. We felt comfortable asking questions and follow up questions. We were given great information on care and maintenance on our SUV. Our overall experience had a family feel. We were very pleased. More