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Plaza BMW

Creve Coeur, MO

4.7
279 Reviews

11858 Olive Blvd

Creve Coeur, MO

63141

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Showing 279 reviews

February 24, 2019

Simple professional what a good person! Courtney, Is the ultimate professional, kind courteous and very patient. No pressure sales what so ever, such a kind caring person. We would highly More

by Tiggirl271,
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial adviser very kind, professional and courteous can not say enough of what a good person., Courtney Williams
Feb 28, 2019 -

Plaza BMW responded

Thank you for sharing this amazing review and for the compliments on our staff1

January 31, 2019

Great experience! I dreaded buying a new car. I have been putting it off for months because I didn’t want the pressure from anyone to buy right now. As a girl in her 3 More

by Jeslyn1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Williams
Feb 05, 2019 -

Plaza BMW responded

Thank you for the compliments to our staff. I am thrilled to hear Courtney was able to walk you through the process at your own pace, and reviews like yours are stellar learning points for the rest of the staff on how to adapt to each individual's situation. Congratulations again on your new vehicle and I welcome any questions or concerns you may have. - Mike Margas, General Manager

October 20, 2018

Not Open During Published Hours - Stranded Dead Battery My battery died, and after AAA jumped it, I was told the battery replacement needed to be done at BMW Service Center to pair it to my car. Fortunately More

by X5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Nov 05, 2018 -

Plaza BMW responded

I apologize for the inconvenience and the frustration that you may have incurred with us. It disappoints me to hear about your experience and your dissatisfaction. Please give me a call at 314-635-9372, so we can discuss this in further detail. – Ivan Krnjic, Service Manager

October 19, 2018

He was very professional and knowledgeable The best experience I have had and brought several car from him. When ever I come into the dealership he always willing to assist me. More

by Lucyware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orson Guyton, Lucas Hart
Nov 05, 2018 -

Plaza BMW responded

Thank you for the five stars and compliments to our staff. It is excellent to hear that we could make such a positive impression on you. We look forward to seeing you again soon!

October 17, 2018

I felt as though my salesman knew just what I wanted in a BW I feel it's important to let a person know how much their appreciated , when their Helpful and Knowledgeable about something that a game changer in yo More

by Troupe33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orson Guyton
Nov 05, 2018 -

Plaza BMW responded

Reviews like yours provide encouraging feedback. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 13, 2018

Just what I was looking for I had a great experience at plaza bmw. Previously i was on a lease from out of town and I was fearful about what to do as far as my next car. I went t More

by Sh012abeemerfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew LeBlanc, Brandon Pittman, John Williams
Nov 05, 2018 -

Plaza BMW responded

Thank you for putting your trust in Plaza BMW. Your business is greatly appreciated!

Nov 05, 2018 -

Plaza BMW responded

Reviews like yours provide encouraging feedback. It means so much to us to have earned your trust in our business! We hope to see you again in the future!

Nov 28, 2018 -

Plaza BMW responded

Reviews like yours provide encouraging feedback. It means so much to us to have earned your trust in our business! We hope to see you again in the future!

October 10, 2018

Refreshing A past customer of West County BMW, it was refreshing to actually experience "service" again! I felt like a valued customer again. I will be returnin More

by Im2tuf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orson Guyton
Nov 05, 2018 -

Plaza BMW responded

Thank you for sharing! Plaza BMW has the best service technicians around and I take a lot of pride in their work. We appreciate your business and welcome any questions or concerns you may have in the future. - Ivan Krnjic, Service Manager

October 10, 2018

Respect Knowledgeable No pressure Orson was my sale person. Very knowledgeable respectful no pressure. Talk about all 7 series test drive the one I was interested in. Love it More

by Rick1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan The service advisor who introduced me to my sales person, Orson Guyton
Nov 05, 2018 -

Plaza BMW responded

Thank you for the five stars and compliments to our staff. It is excellent to hear that we could make such a positive impression on you. We look forward to seeing you again soon!

October 10, 2018

Orson was very professional and thorough My sales experience with my sales person was very personal and time efficient. Would recommend Orson for his product knowledge and his honesty through More

by TopMan2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orson Guyton
Nov 05, 2018 -

Plaza BMW responded

Thank you for the five stars and compliments to our staff. It is excellent to hear that we could make such a positive impression on you. We look forward to seeing you again soon!

October 05, 2018

Satisfied! I went in to Plaza BMW to test drive an Audi Q7 and left with the BMW X5! Thanks, Carl Downey, I truly am satisfied! More

by A Collins
Recommend Dealer
Yes
Employees Worked With
Carl Downey
Nov 05, 2018 -

Plaza BMW responded

Thank you for the five stars and compliments to our staff. It is excellent to hear that we could make such a positive impression on you. We look forward to seeing you again soon!

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