Plaza BMW

Two Time Customer I have leased 2 vehicles from Plaza BMW and I can’t say enough about the friendliness, professionalism and ease of the experience. From Orson Guyton i I have leased 2 vehicles from Plaza BMW and I can’t say enough about the friendliness, professionalism and ease of the experience. From Orson Guyton in sales, to Sales Manager Eric Fultz, and Morgan Shoemaker, my PERSONAL service manager, all have extended exceptional service and business experiences! I’ll be back again! More

Brandon was a great sales associate. He took the time to go over the features of car and was had patience when I sent emails asking questions about satellite radio. He also patient and helpful when I called go over the features of car and was had patience when I sent emails asking questions about satellite radio. He also patient and helpful when I called him not receiving the first billing. Thanks, Brandon! More

Coincidence, maybe sure doesn’t seem like it Took my used 2011 BMW there for 2 recalls, they said it needed over $8k of additional work to rebuild/replace the Turbos, valve cover gasket leak, and Took my used 2011 BMW there for 2 recalls, they said it needed over $8k of additional work to rebuild/replace the Turbos, valve cover gasket leak, and replace vacuum pump. This gave me a bad feeling, started researching and found that there were quite a few reviews regarding unnecessary work, work not completed, damage to vehicles, problems with cars after getting them back, and etc. I relayed this to the SA and that I was concerned. I turned down the $8k of work obviously. Got the car back, turbo air cooler reservoir was empty, looks like same aux water pump was not changed, unless there is another one, the car is now perpetually in limp mode with a #2 cylinder misfire, and over a couple days time the drivers door pull handle that is a plastic insert has degraded becoming super sticky and crumbling. WTH.... More

Unprofessional dealership poor customer service! Got the round around for 4days,the car sold to somebody else...by ignoring calls not even telling customers Bad management!!. poor customer service! Got the round around for 4days,the car sold to somebody else...by ignoring calls not even telling customers Bad management!!...bunch of scammers More

Liath is the man! Before this purchase, I had no experience with Plaza BMW but I am very well connected in the automotive community and to be completely honest I have h Before this purchase, I had no experience with Plaza BMW but I am very well connected in the automotive community and to be completely honest I have heard nothing but negative things about the dealership so I didn't have high hopes. The first time I visited the dealership wasn't great as they I walked around for 15 minutes without anyone greeting or offering assistance to me so I left. I simply thought that they had lived up to their poor reputation and was planning on looking elsewhere. A good friend of mine urged me to contact Liath Quaisi before giving up on the dealership so I did, and I am glad I had. I ended up having another purchase contract signed and approved for another car at another dealership so I wasn't desperate to make a deal at Plaza but after a long negotiation Liath was able to make the exact deal I was after happen, which was honestly a big ask. Liath was honest and straight forward 100% of the time and quickly got answers for me, even when he was out of the office including setting up a test drive for me with Andrew LeBlanc who also was great. I can't say I am a huge fan of the dealership as a whole yet, but I cannot recommend Liath highly enough. More

Worst experience ever with Eric Brandon is very nice and helpful in our purchasing experience. HOWEVER, this guy called Eric was the worst salesmen I have ever dealt with. I have had Brandon is very nice and helpful in our purchasing experience. HOWEVER, this guy called Eric was the worst salesmen I have ever dealt with. I have had a really good experience with Plaza motor Mercedes and got my car with many satisfaction. So when my husband decided to get a BMW, we went to Plaza Motor BMW. But Eric gave us the worst experience ever and be so rude the whole time and pushed us so hard. When we want to negotiate the price down just a little bit more, he threw the quoting paper on us and said "you guys think about it now and I have other clients to take care". He walked away several times during our conversation. It seems like that we are begging him to sell the car to us. More

Exciting & gratifying experience with Daniela The excitement was driving a near 600 horse power exotic beast of a car! Gratifying in that experience helped resolve an obsession for these types of The excitement was driving a near 600 horse power exotic beast of a car! Gratifying in that experience helped resolve an obsession for these types of cars... I am very happy with what I purchased and Daniela was behind it from the beginning. She helped in any way possible. A great person & knowledgeable. No pressure and motivated until she saw to it that I got “the perfect” car for me. Also, I checked out the Plaza BMW website and read thru all the positive reviews for Daniela. And those posts wrote about how her customers were touched and satisfied with their experience with their shopping experience. Anyway, she seemed to have helped out many people and all of them were quite pleased with Daniela. So ask for her! In a nutshell, Daniela is professional, but also a pleasure to work with. She gets back to you quickly and most importantly, her “ultimate mission” is to ensure you will be most pleased with your new exotic car. I’ll be back to Plaza BMW. Sincerely, Sam H. More