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Plaza BMW

Creve Coeur, MO

4.7
280 Reviews

11858 Olive Blvd

Creve Coeur, MO

63141

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Showing 280 reviews

October 28, 2021

Spoke to Erin about a X1 and X3 Erin was very helpful in explaining the differences and benefits. She is a pleasure to work with. I would recommend Erin. More

by RH_ENTERPRISES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIN CONVY
August 27, 2021

Sold my vehicle to Plaza 8-11-21 Money that is owed to me after payoff has not been recieved. Called and left vm to Sales Manager 8-19, no response. Called Sale Mgr 8-23, he said would check into it. 8-24 Sa More

by pusr08057
Recommend Dealer
No
Employees Worked With
Ron Greer
May 26, 2021

I came here in June 2020 to service my BMW I purchased in 2018 because I had ONE flat tire. They convinced me during this visit that all my tires looked bad and I should replace all 4 of them. I know nothing More

by TaylorRx14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven
Jul 07, 2021 -

Plaza BMW responded

Hello Taylor and thank you for taking the time to leave a review. I am sorry to hear you are disappointed. The experience you have described is unacceptable and I would appreciate the opportunity to learn about this further in hopes of finding a resolution. Please give me a call at 314-919-8176 at your earliest convenience. I look forward to your call. -Jeff Baskin, General Manager

April 16, 2021

Had a great experience in buying a new X5 from Plaza. Brittany Clayton was a pleasure to deal with, as were their sales managers. After spending several days (and 3 trips to the lot) trying to work a More

by couple from st. chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Collinet
Apr 20, 2021 -

Plaza BMW responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 18, 2021

Eric was AWESOME to work with!!! None better!!I've Eric was AWESOME to work with!!! None better!! I've never EVER had a better BMW acquisition experience, period!! Have had Sieben BMWs, so I should More

by Sieben 540xi
Recommend Dealer
Yes
Employees Worked With
Eric Fultz
Mar 19, 2021 -

Plaza BMW responded

Sieben 540xi, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

January 30, 2021

Hands down the best experience I have ever had with a dealer and to solidify that, I did another car with Eric as well. Listened and the executed what I wanted. Appreciate everything More

by Angela Tapia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fultz
Feb 02, 2021 -

Plaza BMW responded

Hi Angela Tapia, thanks so much for rating us so high! Be safe on the road!

January 30, 2021

Eric Fultz has helped me buy multiple vehicles over the years. He has always been very helpful and awesome to work with. It’s what keeps me coming back. More

by Sauce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fultz
Feb 02, 2021 -

Plaza BMW responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 30, 2021

Purchased 2 BMWs on one occasion from Eric Fulton. His knowledge and willingness to answer questions and solve issues gave us confidence to make this double purchase. We highly recommend Eric and will ret More

by Dshellmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fultz
Feb 02, 2021 -

Plaza BMW responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

January 25, 2021

Great dealership. Great staff. Very knowledgeable staff. Service department is exceptional. Genius Andrew LeBlanc is top notch. There isn't anything he doesn't know and is super helpful. More

by carlgupta
Recommend Dealer
Yes
Employees Worked With
Brandon Pittman, Eric Fultz
Jan 28, 2021 -

Plaza BMW responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

January 25, 2021

If you want to buy a new BMW, shop at Plaza. Very knowledgeable staff: highly recommend Brittany Clayton, Brandon Pittman, Andrew LeBlanc, Ryan Westholt. For Service, see Morgan Shoemaker and Stepha More

by carlgupta
Recommend Dealer
Yes
Employees Worked With
Ryan Westholt, Brandon Pittman, Eric Fultz
Jan 28, 2021 -

Plaza BMW responded

Thank you carlgupta! We hope to be of service to you again!

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