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Platts Motors
Dover, PA
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3 Reviews of Platts Motors
Missy was very friendly. We bought a Toyota Corolla in October 2011. This car was a great buy. We love the car and it runs great. We would recommend this dealership. The cars are clean and mechanically so October 2011. This car was a great buy. We love the car and it runs great. We would recommend this dealership. The cars are clean and mechanically sound. More
MISLEADING AND POOR CUSTOMER SERVICE FROM PLATTS! I MISLEADING AND POOR CUSTOMER SERVICE FROM PLATTS! I purchased a vehicle from PLATTS Aug 2009 and was told that our inspections were included for MISLEADING AND POOR CUSTOMER SERVICE FROM PLATTS! I purchased a vehicle from PLATTS Aug 2009 and was told that our inspections were included for the life of the car. We had our first inspection and was charged $57. breakdown: $12 for tire rotation( that wasn't approved) and $45 for emissions. I was not aware that the "FREE INSPECTION" did not include emissions. Apparently, I misunderstood. MY BAD. But when I called the service manager, RON, he barked at me for questioning the total $57 charge and then attempted to belittle me by saying "If you really are bawking about $12, then come back and get your $12." I wasn't bawking about anything. I just wanted to know why we were charged $57 for something I was lead to believe would be FREE. I should have seen the red-flag when I got poor service (from RON, in 2009) for asking that the "sevice light" be corrected the first week I had owned the vehicle. I am in need of another vehicle but I WILL DEFINITELY NOT PURCHASE FROM THIS DEALER AGAIN! My original sales rep no longer works there. And RON (the serv manager) apparently thinks my initial $16k in cash wasn't enough money to purchase a car with a little bit of customer service. NOTE: Meineke only charges $40 for both PA STATE INSP and Emissions. More
If you're looking for a used Honda in York County, PA. this is the place to go! The salesman was very professional and laid back. Not your typical high pressure used car lot. The prices were right on the this is the place to go! The salesman was very professional and laid back. Not your typical high pressure used car lot. The prices were right on the money. No haggling necessary. This was by far THE BEST car buying experience I've ever had! When it's time to buy my next used Honda I'm going right back! More