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Platinum Wholesale Auto - Cash for Cars & Consignments too
Woodinville, WA
53 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 53 reviews
February 15, 2017
$2,800 more for our trade!! First time purchasing a Lexus. Been owners to 2 Acuras and 2 Nissans and never a Toyota brand and wanted to give a try. So we stopped by Platinum Au First time purchasing a Lexus. Been owners to 2 Acuras and 2 Nissans and never a Toyota brand and wanted to give a try. So we stopped by Platinum Autos to check it out. When we first arrived at the dealership, there were a lot of people looking around the lot checking out different vehicles, and we were trying to find a sales rep since it's a pack house. And then Austin showed up! He was very knowledge about all the Lexus vehicles, he's very polite and have a great attitude toward showing you around. He didn't give us anything like, "oh, what do I have to do today to earn your business?". He's very professionals in all area. He will really take the time to show you everything. Since this was the first time we are purchasing a Toyota/Lexus vehicle, he showed us the pros and cons about owning a Lexus and he printed everything out because he want to show us what we are getting. Best part was they gave us $2,800 more than the Acura dealer offered us for our trade! He truly is great in what he does and I will definitely recommend him personally if any of my family, friends, neighbors, and everyone I know to him when they need to purchase a vehicle. Platinum Auto is a great dealership and has a great family relationship with all their customers. You won't get cheated if you go see Austin! More
by mg
Employees Worked With
austin
February 04, 2017
Had a great experience !! From the beginning of searching for the car we wanted through emails with Robert to the final purchase of our car with Robert it was "easy peasy". I From the beginning of searching for the car we wanted through emails with Robert to the final purchase of our car with Robert it was "easy peasy". It couldn't have gone smoother. The price that was quoted in Robert's email was the price we paid. Robert even sent us a video of the car we were looking for. Robert wasn't a high pressure salesman. He spent all the time I needed helping me learn about all the bells and whistles on the new vehicle. More
by Mary c
Employees Worked With
Robert
October 26, 2016
Great experience :) Hi, I try not to have to buy a car very often but my Volvo got rear ended on 405 so I started to car shop. I looked at a few dealers and bought my Vo Hi, I try not to have to buy a car very often but my Volvo got rear ended on 405 so I started to car shop. I looked at a few dealers and bought my Volvo wagon at Platinum. Great experience will shop there again in the future!! More
by kp
Employees Worked With
two guys helped me
October 21, 2016
Sold our Toyota :) Hi, we had listed our Toyota on craigslist for one day until we realized its a little scary for us. We received weird calls and low ball offers. We fo Hi, we had listed our Toyota on craigslist for one day until we realized its a little scary for us. We received weird calls and low ball offers. We found Platinum Autos on google and sold the Camry the same day for more than we had listed it on craigslist. We highly recommend and would tell friends how quick and easy the processes is. Thanks NIC More
by happy
Employees Worked With
Robert
October 11, 2016
WOW, we love our new Toyota Tacoma truck!!! WOW, we love our new Toyota Tacoma truck. We looked and looked and found the perfect truck at platinum in Bellevue. Thanks to the Robert who sourced i WOW, we love our new Toyota Tacoma truck. We looked and looked and found the perfect truck at platinum in Bellevue. Thanks to the Robert who sourced it out just what we wanted color and doors. Thanks More
by cw
Employees Worked With
Robert
May 19, 2016
Great car, great price, great service I looked at cars online up and down the I-5 corridor. I found the best car at the best price at Platinum Auto Sales. Robert was willing to hold 3 ca I looked at cars online up and down the I-5 corridor. I found the best car at the best price at Platinum Auto Sales. Robert was willing to hold 3 cars that I was interested in, so I could drive down to test drive. Other dealers were not willing to hold at all. I found a beautiful car at a great price, and they made it easy to complete the process and gave me a good price for my trade-in, so for the first time ever, I did not bother selling my old car as a private party. Really great experience. Highly recommend. More
by Connie H, Lynden, WA
Employees Worked With
Robert, Austin, Diana
April 06, 2016
best car buying experience My wife and I had the best car buying experience at Platinum Autos. We love our Lexus and we believe we received the best price too. They gave $2500 My wife and I had the best car buying experience at Platinum Autos. We love our Lexus and we believe we received the best price too. They gave $2500 more for our trade than the other dealers. Thanks Brent S. More
by brent s
Employees Worked With
Robert
February 15, 2016
Great deal, would recommend to friends. We saved $2,800 dollars from the other dealership we almost bought at. The Suv from Platinum Autos had lower miles and more options, and w to friends. We saved $2,800 dollars from the other dealership we almost bought at. The Suv from Platinum Autos had lower miles and more options, and was $2,800 dollars less. Thanks The Jones family More
by tuesdymorningman
Employees Worked With
ROBERT
January 08, 2016
DOn't Buy From Them!!!!!!!!!! My wife and I had a terrible experience dealing with the Austin and Robert. I had called on behalf of my wife to finance a vehicle , being her first c My wife and I had a terrible experience dealing with the Austin and Robert. I had called on behalf of my wife to finance a vehicle , being her first car, it was important to deal with someone we could trust. My wife did not have the best credit but had a co-signer to smooth things easier. On top of that we had 3 grand for a deposit if needed, usually first time buyers don't require something huge. I called and spoke with Austin about the vehicle that my wife had picked out. Austin then said, that it would be much easier just to fill a application online with the co-signer and they will call us when the vetted out their resources to secure a loan.Nothing could be further from the truth. We kept checking my wife's credit report and the co signers and no hard inquires were coming up. We sent the application in on December 26th 2015. I told my wife to wait because it is the weekend and they have very few bankers they can wheel and deal with. So first thing Monday morning I called and spoke again with Austin, he said, he has not got to it and he will do it today and to expect a call from him that day,no calls or email came from Austin. On Tuesday, I called back and spoke with Robert, not knowing he was the finance guy and asked about our application, he then said, Austin is out with a potential buyer and he will have him call me. NO call, but we got an email and we had one hard inquiry hit from a financial institute. In the email he asked if we could get a cosigner for my wife, I had a dumbfounded look when my wife read this to me, I said explain to them "nicely" that they may have overlooked it on the application we filed because our cosigner information was there. From here on then, it freefalls, now Dec. 30th we got no response, whatsoever! I called many times and was told by an automated machine to call another number, then that number had a message telling me to call another number this went on till the Jan 2nd 2016. I am more than just pissed off, given this was our first choice, I gave them the benefit of the doubt to take care of us. Jan 2nd, 9:30 am, I speak with Austin finally! I asked him about the gap of time with no communication and he said, "we were busy", with a snobby attitude, I continued to keep it pro,pro. I asked what is the result from the application and cosigner info we sent. He said one sec let me speak to Robert, because I don't think he got around to it. I about lost it inside my mind, there was some struggle and covering up of the phone, no real hold button. I knew then, I was dealing with some "hole in the wall in Bellevue". Robert got on and explained he had run my wife's credit and still needed to run the cosigner's credit. I asked if it was just them two running that business and he said, YES. I told him we are going to pass, and we are no longer interested in the vehicle. So our result was no care for customers , not able to be trusted on their word, self entitled asinine jerks, lack of professionalism, service you expect when dealing with door to door salesman, and clearly no RESPECT for a human being. I am in contact with thousands of people a day, you can rest assure, I will not send them their way, not even my worst enemy. ********************************DISCLAIMER ALERT********************************************** He has been going around explaining how much he helped and try to get us approved. Really??????????? Did Robert not read anything I said or even have an attention span to realize, it's not how you do business in America. If you look at other comments on google search the mirror how we were treated. More
by Goosse
Employees Worked With
Austin, Robert
December 06, 2015
My first purchase from Platinum Autos GREAT The is my first purchase from Platinum Autos in Bellevue and second Mercedes Benz vehicle. Generally, my experience with my first vehicle an 07 S5 The is my first purchase from Platinum Autos in Bellevue and second Mercedes Benz vehicle. Generally, my experience with my first vehicle an 07 S550 purchased CPO in 2010 left me excited to consider a second purchase, Robert did excellent job at Platinum Autos and managed to ease my concerns and now I am driving a 2014 CLS550. Every person I encountered was attentive and always remembered my name over the few months I spent deciding on whether a new car was in my future. Robert clearly put in the best effort in moving the process along with patience, answering all my questions, addressing any of my concerns and always with a warm smile and firm handshake of a friend greeting a familiar face. Job well done Platinum Autos, I am a happy customer and will soon return to purchase another vehicle for my better half. M. C. More
by ZEN
Employees Worked With
Owner
