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Platinum Volkswagen
Hicksville, NY
1,034 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,034 reviews
December 13, 2024
Vildan was a pleasure to work with. From the onset I found her knowledgable and a person of integrity. I would definitely recommend her to anyone looking for a VW. From the onset I found her knowledgable and a person of integrity. I would definitely recommend her to anyone looking for a VW. More
by shank55
Employees Worked With
December 05, 2024
The dealship was clean and the people were friendly not pushy. Vildan was amazing. Knowledgable, friendly, helpful and FAST! pushy. Vildan was amazing. Knowledgable, friendly, helpful and FAST! More
by chris_morvillo
Employees Worked With
December 05, 2024
We had a great experience. Our salesperon(Vildan) was welcoming and attentive. She understood what we needed and helped us accordingly. Test drive was great. Final processing w Our salesperon(Vildan) was welcoming and attentive. She understood what we needed and helped us accordingly. Test drive was great. Final processing was seamless as well. Overall a good experience from start to finish. More
by AmritaJos27115
Employees Worked With
December 01, 2024
The best and most smooth lease process I have ever had. I have been leasing for 10 years and working with Manny at VW was an absolute pleasure. Looking forward to driving my new Tiguan! I have been leasing for 10 years and working with Manny at VW was an absolute pleasure. Looking forward to driving my new Tiguan! More
by elizabethdelia14
Employees Worked With
November 25, 2024
Vildan was so easy to deal with. I made an appointment and was in my new car in under three hours. Vildan handled everything herself including negotiation, insurance, and setting up I made an appointment and was in my new car in under three hours. Vildan handled everything herself including negotiation, insurance, and setting up the app and technology for my car. I appreciated the no nonsense attitude after having a not-so -great experience at another dealership. More
by TM
Employees Worked With
November 19, 2024
Manny is extremely helpful and knowledgeable about everything VW! We are so pleased we worked with Manny. He handles everything with ease and we are very grateful for his expertise. 👏☺️ everything VW! We are so pleased we worked with Manny. He handles everything with ease and we are very grateful for his expertise. 👏☺️ More
by Kate Aurre Meyer
Employees Worked With
November 08, 2024
Vildan is such a helpful person! She explains the details of the vehicle so well. Our car buying experience was a great one. Thank you so much to Vildan and the wonderful Platinum VW She explains the details of the vehicle so well. Our car buying experience was a great one. Thank you so much to Vildan and the wonderful Platinum VW family! More
by ilsent
Employees Worked With
November 01, 2024
Vildan Senadam was awesome. She was patient, knowledgeable, and kind, making the whole experience pleasurable. She was patient, knowledgeable, and kind, making the whole experience pleasurable. More
by Lanieves4
Employees Worked With
October 31, 2024
Honestly this is the best dealership my wife and I have ever been to. Josh and Vildan were great and made it super easy for us to pick out our new vehicle. Thank you so much for the effort and quality serv ever been to. Josh and Vildan were great and made it super easy for us to pick out our new vehicle. Thank you so much for the effort and quality service you and your team provided. More
by steve
October 30, 2024
I dropped off my car for a simple battery change, but when I picked it up, the window switch was broken and had sharp edges. They are denying that the damage happened while the car was in their care and when I picked it up, the window switch was broken and had sharp edges. They are denying that the damage happened while the car was in their care and are insisting I should cover the $99.95 cost to replace the switch. I'm frustrated by their refusal to take responsibility, as I should not be responsible for damage caused by their team. More
by BD
Employees Worked With
