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Platinum Used Cars
Alpharette, GA
146 Reviews
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Showing 146 reviews
February 25, 2014
The horror stories of small used car lots kept us away for years. However, we found a used vehicle we liked at the used car lot of Platinum Used Cars, located at 10915 Highway 92, Woodstock, Georgia 30188 for years. However, we found a used vehicle we liked at the used car lot of Platinum Used Cars, located at 10915 Highway 92, Woodstock, Georgia 30188. We really like the Scion, and Chad (the salesperson) really was pushing the car. Chad's influence was taken lightly as I worked for American Honda back in the eighties, prior to Law School. So I know the "tricks." Yes, we made the fatal jump and purchased the vehicle with the solace that it was a good product, a Toyota. And yes, two days later the engine light comes on. Marietta Toyota runs some tests on our new purchase, and surprise...we needed a new water pump, brakes, thermostat, wheel bearings and alternator. That was to a tune of almost one-thousand dollars. The Toyota technician was not impressed with Platinum Used Cars and made that very clear. Long story short - Chad, the sale person brushed us off onto Marty, the Manager at Platinum Used Cars. We telephoned Marty for two weeks straight on a daily basis with NOT ONE CALL RETURNED. There were times I know Marty answered the phone and claimed that "Marty was with a customer." We find Platinum Used Cars highly unprofessional, unethical, and shady as the day is long. I could simply sue Platinum in Magistrate Court; however, this would eventually cost me more than the $1,000.00 owed. So, I shall spread the truth about Platinum Used Car Sales Woodstock, Georgia to any/all online reviews, used car comment platforms, and any individual/customer/client I happen to meet and who happens to be looking for a "Good Used Car Dealership." Fortunately, because of my profession and contacts with insurance companies...I can spread the word quickly, and Platinum Used car Dealership in Woodstock, Georgia will be out of more than my $1,000.00 thy scammed us out of. Customers will spread good reviews I out of 10 times, poorly treated customers will spread the word ten fold. More
by kevinadler
Employees Worked With
Marty (Manager) - Chad (Sales)
January 17, 2014
Dealer clear a check engine light code in order to sell the truck. They're frauds and refuse to fix the problem causing light and refuse to fix the small repairs we agreed upon at closing. Save yourself mo the truck. They're frauds and refuse to fix the problem causing light and refuse to fix the small repairs we agreed upon at closing. Save yourself money and heartache buy from anyone but Platinum Used Cars More
by Jasminerobinson
Employees Worked With
Chad , Leann
December 30, 2013
Wonderful experience from INQUIRING to SIGNING ON THE DOTTED LINE!!! I had CHAD as a saleman, very friendly and knowledgeable on vehicles. Made the process of picking a car painless!!! Would definitely R DOTTED LINE!!! I had CHAD as a saleman, very friendly and knowledgeable on vehicles. Made the process of picking a car painless!!! Would definitely RECOMMEND HIM AS SALESMAN!!!! More
by belvey12
Employees Worked With
CHAD..Salesman. Shana..Finance
December 22, 2013
Overall a wonderful experience. I searched the internet as i was price shopping and was very surprised to find the Vw CC at several thousand less than I could find near my home. Top notch inventory and R as i was price shopping and was very surprised to find the Vw CC at several thousand less than I could find near my home. Top notch inventory and Robert was extremely kind and professional . I ended up buying another car that i had thought out of my price range until i saw the prices. More
by Roop12
Employees Worked With
Bob Redford
December 19, 2013
We drove from Kentucky to purchase a used Honda Pilot from Robert Redford at Platinum Used Cars. Mr. Redford was a joy to work with and to deal with. Overall it was a wonderful purchase and we couldn't from Robert Redford at Platinum Used Cars. Mr. Redford was a joy to work with and to deal with. Overall it was a wonderful purchase and we couldn't be happier. More
by Sarington
Employees Worked With
Robert Redford
December 04, 2013
Friendly service, good quality cars to choose from with good prices. Platinum was very helpful in getting the car I purchased delivered to me out of state. I recommend Platinum Used Cars good prices. Platinum was very helpful in getting the car I purchased delivered to me out of state. I recommend Platinum Used Cars More
by PAC 1
Employees Worked With
Chad Anderson
September 30, 2013
I would not recommend this dealership to anyone they are all crooks and not trust worthy. I saw an ad for a GMC Denali on their website and called Charles Wright so I could come see the SUV and was told tha all crooks and not trust worthy. I saw an ad for a GMC Denali on their website and called Charles Wright so I could come see the SUV and was told that I needed to put $500 down to keep it on the lot. I was traveling 4 hours away so I did, I was told the car was in excellent condition with a clean carfax. When I got there and test drove the car I found that the brakes had to be replace right before I got there and there was an oil leak they did not have the original keys to the SUV or the keyfob and the car has automatic start and this could not be checked because there was no keyfob. I decided not to buy the car and requested my money back and was told that they are going to charge me a $100 a day for holding the car but when I was coming on the day that they got my money I was contacted and told not to come because they were repairing the door. They manager advised me that they will give the money back and would call me the next day when the owner came in. I had not heard back from them so I called them and spoke with the finance department she put me on hold for at least 15 minutes came back and told me they will not refund the money because we signed papers when actually we did not and when I told her we did not sign anything she told me good luck with getting this money. I am so glad we did not purchase a vehicle from this dealership that stated several times that they stand behind their words. I am filing complaints with the governor's office of consumer affairs and the BBB and I am also filing a civil suit on this company. I will be taking this as far as I can to show this dealership, who has changed their name several times due to unpractical practices, that they can not take advantage of their consumers. More
by dgladden
Employees Worked With
Charles Wright
September 18, 2013
My wife and I greatly appreciated Charles' friendliness and expertise during our recent automobile purchase at platinum. Charles was very helpful, but not pushy - exactly what we were looking friendliness and expertise during our recent automobile purchase at platinum. Charles was very helpful, but not pushy - exactly what we were looking for. He answered all of our questions and let us make an informed decision without the usual salesman pressure that is taught at other dealerships. We recommend Charles to anyone that is in the market for a nice, used automobile. Kevin & Lisa Bonds More
by Camry111
Employees Worked With
Charles Wright
September 08, 2013
They have an excellent selection of vehicles to choose from, and they let my wife and I test drive as many as we wanted to to make sure we found the perfect car for each of us. from, and they let my wife and I test drive as many as we wanted to to make sure we found the perfect car for each of us. More
by Theupsm
Employees Worked With
Sloan, Chad
September 01, 2013
Platinum had several vehicles listed online fitting what I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved w I was looking for. My wife and I stopped by Friday after work and were driving home with a new-to-us car in just over an hour. We were pre-approved with our bank, but they financed us at the dealership with a competive-rate loan. This was the easiest and quickest car purchase I've ever made. Not only did they have the type of vehicle I was looking for, they had multiple of several of the brands. I dread the car-buying process, so I do a lot of research before i even look at a vehicle. I stopped by this dealer first because of their selection and pricing. I felt no need to look further because they had what i wanted at a price i was willing to pay. We got a very clean, low mileage car for a great price. Our salesman Chad was the right person for us! He let the car sell itself, answered all of our questions very well, was very friendly, and quick with the paperwork. Not only was Chad great, but the whole sales staff was friendly, too. They seemed to work as a team to complete the sale. We had the chance to see Chad finish a sale with another customer and he was just as friendly and easy with them. I wouldn't hesitate to start shopping there for my next auto purchase. This was the second car-buying experience that I actually enjoyed. Many thanks to Chad for making that happen! More
by bigtexasstudios
Employees Worked With
Chad Anderson
