Platinum Used Cars

Brent Kenny is a bold face layer! He literally stole money from m! He lied that he sent me a chip card for my truck! He lied to me about what he was going to do for concerning the sal He literally stole money from m! He lied that he sent me a chip card for my truck! He lied to me about what he was going to do for concerning the sale of my truck! My vehicle was purchased on December 28, 2024 and to this day he NEVER paid me all of my money. But wanted me to write an “A” plus rating for him. Words to make him look good. But I refuse to do so! This is the Truth as to what happened. He lied on several occasions to me and my wife. This is the truth, worse deal ship I have ever been to. I would NOT recommend this dealership to my worst enemy!! Please do your own research and run away from Platinum Use Cars of Alpharetta, Georgia! More

Mr. Brent, Here’s my side of the story. You are in the business of selling cars. The vehicle I purchased from you should have an emission, lug lock nuts, and chip card. I was told by YOUR staff that the v business of selling cars. The vehicle I purchased from you should have an emission, lug lock nuts, and chip card. I was told by YOUR staff that the vehicle was ready for delivery. Lucidly it was not! Therefore, I had to pursue these issues! Oh! You did respond to the issue of the vehicle needing tires! Great job! Furthermore, you took upon yourself to sell my vehicle. Remember I came to pick up my old truck. It’s just common SENSE that you made money off the sale of my truck! And that’s okay. You are in business to make money. That’s great I got what I wanted and you got something!! BTW I will write you a review, but in my OWN words! 🙌🏾 More

This is what Brent Kenny asked me to write: Can you please copy and paste this to Google under the Platinum Alpharetta not the Marietta store. Some people get confused? If you agree with what I wrote. please copy and paste this to Google under the Platinum Alpharetta not the Marietta store. Some people get confused? If you agree with what I wrote. “”I purchased a vehicle from Platinum Cars in Alpharetta on December 28, 2024. The process was smooth and straightforward. Brent, the general sales manager, ensured the car received new tires and went above and beyond by offering to sell my trade-in privately at no charge, which he did successfully. He also helped resolve an issue with a missing SIM chip quickly and efficiently. Overall, my experience was excellent—10 out of 10. I highly recommend Platinum Cars for their honesty, professionalism, and follow-through. I purchased a vehicle from Platinum Cars in Alpharetta on December 28, 2024. The process was smooth and straightforward. Brent, the general sales manager, ensured the car received new tires and went above and beyond by offering to sell my trade-in privately at no charge, which he did successfully. He also helped resolve an issue with a missing SIM chip quickly and efficiently. Overall, my experience was excellent—10 out of 10. I highly recommend Platinum Cars for their honesty, professionalism, and follow-through” This is a lie! I’m not going to going to write this! It’s NOT the truth. This is the worse deal ship I have ever been to. Everyone please run from this man Brent Kenny!! He is wolf in sheep clothing!! More

Worst dealer in the WHOLE world. Mr. Brent K. is a bold face liar! I would not trust him with the Devil! He stole money from me and lied unit he turn RED in his bold face! Mr. Brent K. is a bold face liar! I would not trust him with the Devil! He stole money from me and lied unit he turn RED in his bold face! More

Just bought a car from Juan in Alpharetta. I usually dread the idea of going through the car purchase process, but I had an amazing experience at this dealership thanks to Juan! Their cars I usually dread the idea of going through the car purchase process, but I had an amazing experience at this dealership thanks to Juan! Their cars are high quality and priced right, and they helped me get a really good rate by working with major lenders—truly the best deal. Juan was genuine, knowledgeable, and never pushy. He answered all my questions and made sure I felt great about the car! The car was in better condition than I expected. It was refreshingly great experience! More

The company promised me in August and told me that it had returned the extended warranty of the vehicle, and until today I called the DOWC company to ask them that this has not been returned, and no one answ returned the extended warranty of the vehicle, and until today I called the DOWC company to ask them that this has not been returned, and no one answered the phone to the dealer or just asked and then there was no news More

went to the dealership to try and test drive a Mercedes S580 that was advertised on their website, the sales person was very rude and condescending , later found out it was the owner or buyer, i guess he t S580 that was advertised on their website, the sales person was very rude and condescending , later found out it was the owner or buyer, i guess he thought we couldn't afford it . needless to say i left without a test drive. very rude and disrespectful. no customer service . More

Nice and helpful people! Would recommend them! Good cars and good prices go check them out Would recommend them! Good cars and good prices go check them out More

Wasn't able to get enough information about car via email. Like most dealerships, all they want is for you to come in. For me, last 2-3 cars I've bought, I essentially had the deal completed via phon email. Like most dealerships, all they want is for you to come in. For me, last 2-3 cars I've bought, I essentially had the deal completed via phone/email/text. Only value in going to dealer is to validate condition. Maybe I'm the exception. Dealer promised sending me final price but never did. Had to hound dealer to communicate.. More

Typical bait and switch. They advertise a low price, then tack on "dealer prep" fees and they charge an additional "tax". I recently inquired about a vehicle because of the l They advertise a low price, then tack on "dealer prep" fees and they charge an additional "tax". I recently inquired about a vehicle because of the low state price. Playing dumb, I asked what the additional tax was. Sales person said it's the local county, city tax. In Georgia, you pay the TAVT and that's it. No additional sales tax. Lie #1. When I called them out on it, sales person said the GM would waive it. I guess it's easy to waive it because it was a bogus fee. I said if you can wave the tax and the dealer prep fee, I'd be more than happy to come down to take a look. Sales person said GM could not waive the dealer prep fee. Fine. Sales person then said why would i buy from another dealer who had a similar vehicle when theirs was less. I said because the other vehicle had 12K miles less and their OTD price was the same as theirs, without all the bogus taxes and fees. The salesperson just did not get it. I didn't like where this was going, because the sales person was clearly not knowledgeable so I said I'm done and we ended the conversation. Here is the kicker, I get a text from their "manager" below. You decide for yourself. "Based on the conversation you have had with my salesperson it is best that we stop the process. We do not believe in "Karen Culture," threats of retaliation, foul language, or irrationality. We thank you for your time & attention. Have a great weekend and I wish you & your son the best of luck in finding what you are looking; it is simply not here." Followed by a gif of a baby waving goodbye. I replied back: "Wow. First off, I ended the conversation because you kept interrupting me nor did you understand. I did not use foul language, was not impolite, nor irrational. To accuse me of all of the above warrants a compliant to the better business bureau and a review post on all media outlets. And you send a gif images of a girl waving goodbye deems your dealership completely unprofessional." I thought that would be the end of it. Nope. Got a response: "Like I stated. Karen Culture. Threats. Goodbye. Learn to sit with why you have a problem when someone tells you "no" or doesn't bow to your will. Sir, I am sure that we are not the first nor the last business you have berated for not giving you what you want. Please do not contact us again. You are banned for foul language & threats. Goodbye. [followed by the same baby gif]" Hmmm. It's not like I bought anything so I don't have any reason to be impolite, or use foul language. Irrational? What is there to be irrational about? You all decide for yourself. More