Platinum Toyota of Texoma - Service Center

The service department is top shelf and all my experiences through the years have been completely satisfactory. Tonya and Gary are both on top of their game at their jobs. Highly recommended! experiences through the years have been completely satisfactory. Tonya and Gary are both on top of their game at their jobs. Highly recommended! More

I have been very pleased with both my purchase of the vehicle and the first 5,000 mile service work. The staff is friendly, respectful and professional. I would recommend Platinum Toyota of Texoma to fam vehicle and the first 5,000 mile service work. The staff is friendly, respectful and professional. I would recommend Platinum Toyota of Texoma to family, friends and strangers. Good job. More

The oil change was done very quickly and the staff was very pleasant and helpful to me very pleasant and helpful to me More

Have been dealing with this dealership for many years now and have never been disappointed in any of my vehicles with problems. Would recommend them for your vehicle and pass on your own experience and have never been disappointed in any of my vehicles with problems. Would recommend them for your vehicle and pass on your own experience More

They were courteous, friendly, very informative and fast. I would recommend them to everyone I know. I was very pleased. I would recommend them to everyone I know. I was very pleased. More

Excellent customer service from our Service Person, Bailey Tyler. Bailey was courteous and professional. The service was done in a timely manner. Would definitely come back to Platinum Toyota of Texo Bailey Tyler. Bailey was courteous and professional. The service was done in a timely manner. Would definitely come back to Platinum Toyota of Texoma. Would definitely recommend this dealership! More

Always ready to help you when you drive in. Wait time is good. Explanations are given with an estimate of cost so there are no surprises when the job is done. Wait time is good. Explanations are given with an estimate of cost so there are no surprises when the job is done. More

I have got my Toyota Sienna Van serviced at this center many times, but on 12/22/2023 I got an entirely different experience when i got my Van got serviced at 256054 milage. They charged, $60.39 without do many times, but on 12/22/2023 I got an entirely different experience when i got my Van got serviced at 256054 milage. They charged, $60.39 without doing any service, because after some time I noted that my vehicle is again flashing " Service required". I have taken a picture of the flashing but there is no option that I could load the picture. It is worst experience of my life that I have been cheated by a name brand car service center. More

This location does not allow for the toyota care 30 day courtesy, like all other locations do. The toyota care is a 2 year courtesy of free oil changes and tire roations. I was a few days outside of that p courtesy, like all other locations do. The toyota care is a 2 year courtesy of free oil changes and tire roations. I was a few days outside of that period (yes thats on me), however both Dallas and Mckinney Toyota advised me (happily) that there is a grace period for toyota care customes of 30 days. The Texoma location does not do that (which the other locations advised was "strange" because from their understanding all locations provide that courtesy) not sure what else differs betwen the Texoma location and every other Toyota dealership, but i recommend taking the time to head to the Mckinney location, they advised they would "love to have me" and upon arrival it absolutely showed! More