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Platinum Toyota of Texoma - Service Center

Denison, TX

4.1
29 Reviews

29 Reviews of Platinum Toyota of Texoma - Service Center

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June 08, 2025

Service was not adequate. .my car was ready 20/30 minutes before I had to go in to office and ask them if that was my car .. the person who worked on it didn’t follow through w More

by Sondra Compton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
June 06, 2025

Everything was done professionally; keeping Customer informed, explaining the Pros and Cons of Customer choices, very good. More

by bluck880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Older Man
May 30, 2025

Outstanding customer service. Excellent work performed. Employees are very pleasant to communicate and discuss with. More

by windellwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
May 07, 2025

Friendly and courteous people to do business with. Bill took great care of all our needs. More

by kinneyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
April 28, 2025

My rep was excellent from the first phone call to my car delivery. Kind and very knowledgeable. Thank You More

by sgaskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker
March 19, 2025

Excellent communication from my Service Advisor, Melissa. Pleased with the work. Communication on the cost of the service. Great attitude among the Service Advisors. Would highly recommend this dealership More

by Carla E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
March 13, 2025

Tucker Hardaway/283 was the rudest technician I ever came across! My car was sitting for over 30 minutes before he even let us know it was ready, after waiting two hours already. When asked about it he first More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tucker Hardaway/283
March 12, 2025

"Customer service is an attitude not a department has been my business philosophy for decades and Tucker Hardaway at Platinum Toyota epitomizes that philosophy. Thank you, Fredson Carleton More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tùcker Hardaway
January 31, 2025

Service advisor very courteous and helpful and waiting area very clean and very good coffee. More

by harveyheflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Pierce
January 31, 2025

Spent 2 hours for an oil change. When my wife asked about how much longer it would be she said she didn’t know she would have to walk back there to find out. We will find somewhere e More

by Jimski1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Front desk receptionist
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