Platinum Toyota of Texoma - Service Center

Service was not adequate. .my car was ready 20/30 minutes before I had to go in to office and ask them if that was my car .. the person who worked on it didn’t follow through w .my car was ready 20/30 minutes before I had to go in to office and ask them if that was my car .. the person who worked on it didn’t follow through with his job.. and the I had to ask them to reset my screen so it wouldn’t should recall on it .. no mats for wet feet .. which it had been raining that morning.. not a friendly dealership More

Everything was done professionally; keeping Customer informed, explaining the Pros and Cons of Customer choices, very good. informed, explaining the Pros and Cons of Customer choices, very good. More

Outstanding customer service. Excellent work performed. Employees are very pleasant to communicate and discuss with. Excellent work performed. Employees are very pleasant to communicate and discuss with. More

Friendly and courteous people to do business with. Bill took great care of all our needs. Bill took great care of all our needs. More

My rep was excellent from the first phone call to my car delivery. Kind and very knowledgeable. Thank You delivery. Kind and very knowledgeable. Thank You More

Excellent communication from my Service Advisor, Melissa. Pleased with the work. Communication on the cost of the service. Great attitude among the Service Advisors. Would highly recommend this dealership Pleased with the work. Communication on the cost of the service. Great attitude among the Service Advisors. Would highly recommend this dealership to anyone. Thank you! More

Tucker Hardaway/283 was the rudest technician I ever came across! My car was sitting for over 30 minutes before he even let us know it was ready, after waiting two hours already. When asked about it he first across! My car was sitting for over 30 minutes before he even let us know it was ready, after waiting two hours already. When asked about it he first said it was the service tech that didn’t give him the paperwork. Then he said sarcastically “next time I’ll try to type faster”! Next maintenance needed might be worth it to drive an extra hour to Ardmore OK. More

"Customer service is an attitude not a department has been my business philosophy for decades and Tucker Hardaway at Platinum Toyota epitomizes that philosophy. Thank you, Fredson Carleton been my business philosophy for decades and Tucker Hardaway at Platinum Toyota epitomizes that philosophy. Thank you, Fredson Carleton More

Service advisor very courteous and helpful and waiting area very clean and very good coffee. area very clean and very good coffee. More

Spent 2 hours for an oil change. When my wife asked about how much longer it would be she said she didn’t know she would have to walk back there to find out. We will find somewhere e When my wife asked about how much longer it would be she said she didn’t know she would have to walk back there to find out. We will find somewhere else to service our Toyotas. More