Platinum Mitsubishi - Mechanicsburg

I ordered a custom Jeep Sahara and love it! I ordered my Jeep in 2015 for the 2016 Jeep Sahara.Purchasing the Jeep that was exactly what I wanted and needed was fantastic!The service department I ordered my Jeep in 2015 for the 2016 Jeep Sahara.Purchasing the Jeep that was exactly what I wanted and needed was fantastic!The service department has been incredible~ they answer my questions, fit me in for service based on my schedule,and getting an oil change is in and out~ no appointment needed.I love the performance of my jeep in all types of weather and terrains.I have received many compliments on my vehicle and recommend Brenner to anyone wanting a dealership that knows their jeeps.A Jeep is not an inexpensive venture and does need to be worked on by the best! A true Jeep driver loves their ride~~ and Brenner loves selling and servicing jeeps.A beautiful relationship.🚙 More

Needed brakes, received dead battery I dropped off my 2014 Jeep Patriot at Brenner for new front brakes on Friday. I got a call saying it was ready to pick up on Saturday, but since I was I dropped off my 2014 Jeep Patriot at Brenner for new front brakes on Friday. I got a call saying it was ready to pick up on Saturday, but since I was out of town I went to pick it up Monday. I got there Monday after work, paid, and went to leave. The car wouldn’t start because of a dead battery. I was then informed by the service attendant that they had to jump my vehicle to get it out of the garage on Saturday... I have no idea how they thought I would be able to leave with what they knew was a dead battery. They said they would keep it overnight again to see what was going on, even though they knew it was just a dead battery. They were open another 2.5 hours, which is plenty of time to change a battery. I was told I would get a call Tuesday. I never received that call. When I called them, they said they were about to look at it and would call back shortly. That never happened. I called again Wednesday. They said the same thing, someone was about to look at it and they would call me soon. 5 hours later I called them back. They still hadn’t looked at my Jeep but assured me this time that it would be looked at very soon and to expect a call by 5. I didn’t receive a call, so I called them at 530. I was told ‘oh yeah it was just the battery, it should be done in a half hour.’ I then go to pick up my vehicle and get the manager’s phone number (Scott). I called him today to ask him why I received such terrible service and communication, and why they tried to send me on my way with what they knew was a dead battery that they themselves killed. He apologized and said they dropped the ball on their end. Then he proceeded to tell me that the ‘free’ new battery was compensation enough for my troubles. My old factory battery has never died, and I have never had any problems with it before whatsoever. Scott tried to convince me that they didn’t kill the battery, and that it just so happened to die for the first time ever by coincidence after I handed it over to them. He apologized again for their lack of communication but would not take the blame for any wrong doing. After 20 minutes of trying to remedy the situation, I was finally offered 4 oil changes for my trouble. Honestly after all I just dealt with here, I don’t even know if it’s worth the hassle to go back for the oil changes. I would not recommend Brenner for their service. More

Very happy with my service.. I walked into the dealership thinking there was no way I was walking away with a vehicle from there.. Well to my surprise I left today with a new Jeep I walked into the dealership thinking there was no way I was walking away with a vehicle from there.. Well to my surprise I left today with a new Jeep Renegade Sport..I was a basket of nerves the dealer keep reassuring me to come down he would find something that would work for me.. Thank you Lewis I couldn't be any happier with this whole process.. More

Customer Service was more than complimentary coffee. There will always be the need to service your vehicle, whether it's under warranty or not, the quality of service should be the same. On two separate There will always be the need to service your vehicle, whether it's under warranty or not, the quality of service should be the same. On two separate occasions, I have had service provided by Team Brenner and was pleased on both visits. My inconvenience for a factory recall was accommodated with a rental at no charge and shuttle services for required maintenance on visit number two. I made the mistake of visiting the competition up for MOPAR services and was treated like a number. Being in the customer service field for over 15 years myself, I can assert regardless of the cost of product or service treat every potential client with respect. Team Brenner displayed a work ethic and genuine care for the customer that far exceeded their competitor (whom I will not give free advertisement to). Thanks, Team Brenner! More

2017 New Jeep Compass My husband and I had narrowed down to two vehicles to purchase. A mistubishi and a jeep compass. I called Brenner on Friday morning and told them I wa My husband and I had narrowed down to two vehicles to purchase. A mistubishi and a jeep compass. I called Brenner on Friday morning and told them I was interested in a Jeep Compass. I told them I had three small kids and would like to make a deal over the phone. I told them what I wanted, what I needed the price to be to walk out the door. They called back in 30 minutes and said they had one on their lot, sent pictures, confirmed the pricing. Since they made this happen and we have previously owned three other Jeeps we decided to go with them. Went in at 7:30 Friday night. They had everything ready for us. The pricing and trade information all lined up with what we spoke about over the phone. Working with Brenner Jeep, James the floor manager and Logan our salesman was an easy, no hassle time. We had visited 7 other lots near where we live ( York) and I was amazed at how little the salespeople new about rebates, pricing and the actual cars. James and Logan knew their vehicles! Thanks for a great experience. We will be back in 4 years when I'm in the market and to buy my daughters first car. More

Dealership deals in Fraud My dealings with Rick have show him to be nothing more than a con man. RIck knowing sell me a 2012 ford feista with major transmission problems and o My dealings with Rick have show him to be nothing more than a con man. RIck knowing sell me a 2012 ford feista with major transmission problems and other mechanical issues. Ford sent prior letters out about these issues. that could have put myself and my childern in DANGER. More

satisfactory auto buying experience purchased a 2017 Jeep Wrangler, and was very satisfied with the dealership and more then happy with my salesman, Rick Davis. Discussed options availa purchased a 2017 Jeep Wrangler, and was very satisfied with the dealership and more then happy with my salesman, Rick Davis. Discussed options available to me and led me to make the best decision i could. More

Wonderful!! February 23 2017 Awesome experience salesman Igor very informative and personality rocks. Able to be financed for 2015 Chrysler 200 low miles and great price. I did Awesome experience salesman Igor very informative and personality rocks. Able to be financed for 2015 Chrysler 200 low miles and great price. I did eprice online and manager Andy responded back fast. More

Terrible dealership I bought a vehicle there and paid way to much. Because was upside down in old vehicle due to a collision. I agreed to the price. However the collision I bought a vehicle there and paid way to much. Because was upside down in old vehicle due to a collision. I agreed to the price. However the collision was other drivers fault so I had a chance to get the difference back in my trade in and new car. All I needed was what I truly got for my car and why. But Gino would not help in anyway he said they can't give that info so hed only provide Kelly blue book price. Well the difference was around $7,500. Which they told me why at the purchase. But they refused to do anything for me. As further investigation went I realized the whole deal was terrible in everyway. Since I signed it I pay it. But I'd never recommend this dealership to anyone ever. Shady shady ppl. I could have gotten my money back but nope they wouldn't write 2 sentences. Never again. Their service was just OK. But I took a clean car to them only to have mechanics hand prints all over and they put there license plate trim on to advertise themselves. I don't think so. Nice try though they won't make anymore money from me. I hope a few of you out there read this and go far the away from them as possible. More

I don't know how they sleep at night. I bought a 2015 renegade. They supposedly gave me $5,200 for my trade in, but I still had to finance the sticker price. I feel like they stole my trad I bought a 2015 renegade. They supposedly gave me $5,200 for my trade in, but I still had to finance the sticker price. I feel like they stole my trade in. The renegade did not have a spare tire, and the salesman told me it has run flat tires. It doesn't. I would have never gotten it if I knew this. The bank told me the next day that they were going to deny financing because I was overcharged. The dealership rewrote the contract taking $1000 off. I had it in their shop twice because the power door locks didn't work. It took them 3 days to fix the 1st time & 2 days the 2nd. It was a 20 minute fix according to their paperwork. After 15 payments I tried to refinance, the bank refused because I owe $6000 more than the car is worth. I can't sell it, I can't refinance it, and I hope I never get a flat tire. More