Platinum Honda of Texoma

Great dealership worked for me today. Debbie Foret she was the best in helping me. Debbie Foret she was the best in helping me. More

Jacob Balam helped me with my vehicle best salesperson I have ever dealt with thanks. have ever dealt with thanks. More

Rule #1 in sales should be, “DO NOT undermine or pre judge a customer” and I think the movie Pretty Woman has a scene in Beverly Hills, where this happens……. I wanted the best sales person, so I vett judge a customer” and I think the movie Pretty Woman has a scene in Beverly Hills, where this happens……. I wanted the best sales person, so I vetted out a sales associate before I called the dealership and as luck had it, they happened to answer. I asked about “dealer add ons” and they were much lower than my local (friendly) dealership. The lady ran my trade and gave me a price sheet. I didn’t like the value for my trade as it was lower than several local bids I had gotten on paper. I was also asking to clarify a discount given. All correspondence was done on a Sunday and i expected a reply on Monday but she replied on a Sunday and asked that I come in for a trade eval in person and they’d discuss numbers in person on the vehicle I was inquring on. Everything was friendly and timely. I was impressed…… I drove the 45 miles north today, to be greeted by the associate in person. We struck up a feiendly albeit brief conversation while she got some docs and the keys for me. I told her I wanted to look at a different color than the one that she was pricing me on. I think that irritated her. The phone rang and she got word of a client coming to her from out of town. She seemed rushed and agitated by me for no reason. I was given the keys and took a drive while they looked at my trade. I noticed something of concern on the test drive and told her. She said it could be fixed. All true. As we walked in the dealership, she had a couple saying they’d wait on her to buy a car. I think a repeat customer. She was nice to them. She again tried to push the other unit on me. It was heavily hail damaged and I didn’t like the color. She handed me a sheet and said “heres where we are” and the numbers were okay, but my trade was the same as it was online. I balked at it and she grabbed the sheet of paper. Wadded it up and said “okay” and went to her other customer. Now. I have an offer for trade from my local Honda dealer on an undamaged unit with $2k more in trade allowance than you guys offered. I was not given a chance to negotiate anything or ask questions. She wanted no part of it. I guess I wasted her time, and she made me feel that way. I have not been treated that poorly or prejudged by very many people in my car buying experiences. It’s happened but not often and I never associate with those places again. I have bought well over 100 vehicles around the metroplex. I’ve been a lot of places. I am loyal to certain dealerships and I get treated good, regardless of their prices or if I buy from them or not. I stewed on how I was treated, the entire 45 minute drive home. I will pay more money to be treated better. That’s just how I am. Just like in Pretty Woman………”Big mistake. HUGE….” Because I will buy something in the next couple days. And it won’t be from Platinum Honda. Or from that sales associate initials DF. More

I had a fantastic experience at this dealership—friendly staff, transparent pricing, and exceptional customer service throughout. staff, transparent pricing, and exceptional customer service throughout. More

Charles in Service Rocks ! ! He helped us with my wife's car and got us up and going in a timely manner. He was kind, caring and very helpful. Thanks Charles ! He helped us with my wife's car and got us up and going in a timely manner. He was kind, caring and very helpful. Thanks Charles More

I would highly recommend Platinum Honda of Texoma and Debbie Foret (New Car Sales) to anyone in the North Texas area (including DFW) who is looking to make a new car purchase. I live in a north DFW su Debbie Foret (New Car Sales) to anyone in the North Texas area (including DFW) who is looking to make a new car purchase. I live in a north DFW suburb and was recently searching for a specific model/trim/color of new Odyssey Van. I checked out a few DFW dealerships and decided to also check out Platinum Honda. I was very fortunate that my call to Platinum connected me with Debbie Foret in New Car Sales. Finalizing the purchase and vehicle delivery process at Platinum – Debbie and Zach the Sales Manager walked me through what turned out to be the smoothest and most enjoyable new car purchase ever! I’m so glad I made the call to Debbie at Platinum and took that short drive to Denison!! More