Platinum Ford

Always friendly Everyone at Randall Noe service is nice and they always try to fit me in when I need service without much (if any) notice. Anthony is the best :))) Everyone at Randall Noe service is nice and they always try to fit me in when I need service without much (if any) notice. Anthony is the best :))) More

service @ 6000 mile oil change taken auto, in for 6000 mile oil change/ set an appointment for date of service on dealers web site, there is no way to see if the conformation is a taken auto, in for 6000 mile oil change/ set an appointment for date of service on dealers web site, there is no way to see if the conformation is approved. called dealer service rep. left message on his cell phone/message that he would return the call no call. called dealer service next morning and service rep said to bring in the auto for the oil change at the time that I wanted. the customer service people are great, the sales people are great to work with, and the maintenance group did a fast turn around. the web site and not returning phone calls was a problem. to make this clear for customers & future customers and every one else involved, I own 5 other autos and I deal with Volkswagen, Ford and Chrysler, and all of these dealers has a conformation on the web site and they call the day before my appointment. The Randall Dealer ship in Terrel, TX.is a great dealer ship to deal with cannot vouch for there other locations, Wilburn Tackett More

Went for Oil Change. Watch Out for Banana Peels! Had purchased a maintenance agreement a few years ago with the new truck that included oil changes. The young girl (Gina?) that communicated between Had purchased a maintenance agreement a few years ago with the new truck that included oil changes. The young girl (Gina?) that communicated between the shop and me was most helpful. She went me identify an ODB engine code, that was only noted as 'Engine Check light on' on my service receipt/summary. Thought the shop would have said something to me about it. Anyways, after an oil change (1 & 1/2 hr. wait time) was on my way home and noticed that someone had conveniently 'gifted me' with a banana peel, left in my drink holder. Thanks, just what I wanted for Christmas. The operation is very efficient though, checked all fluids, filters, and tire pressure. But, I think I'll change my own oil from now on. More

Fast service and great people! I always have a great experience whenever I take my vehicle to Randall Noe service. They have the best technicians and the best prices out there. An I always have a great experience whenever I take my vehicle to Randall Noe service. They have the best technicians and the best prices out there. Anthony B made me feel like I was the only person in the place. More

Nice staff, but. So far so good. The staff is nice, but that waiting area is so due for an overhaul. It is old and dated. Get with the program Mr. Randall Noe. So far so good. The staff is nice, but that waiting area is so due for an overhaul. It is old and dated. Get with the program Mr. Randall Noe. More

Wonderful experience. very satisfying. I was in and out within an hour, without a reservation, for my 18,000 mile check up. All of the staff were helpful and very eager to please. I was in and out within an hour, without a reservation, for my 18,000 mile check up. All of the staff were helpful and very eager to please. More

great The tall girl with short brown hair is one of your best employees. She is very helpful an knows her job and how to treat customers. She is a service The tall girl with short brown hair is one of your best employees. She is very helpful an knows her job and how to treat customers. She is a service advisor. Brooke Akin is her name. More

great They were great and friendly . I would tell all my friends how friendly they all were. I will be back for all my work that needs to be done. They were great and friendly . I would tell all my friends how friendly they all were. I will be back for all my work that needs to be done. More

Excellent very professional This service is the only one that touches the Woods cars.......we love the people there treat you with the upmost respect and professionalism. The st This service is the only one that touches the Woods cars.......we love the people there treat you with the upmost respect and professionalism. The staff takes extra steps to make the customer happy. More

Always care The Afro American Anthony always take care of me. He represents this company with the upmost loyalty and respect. Hard to find customers service like The Afro American Anthony always take care of me. He represents this company with the upmost loyalty and respect. Hard to find customers service like his these days. It's that time of year to show him your appreciation: bonus time! More