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Platinum Chevrolet - Service Center

Santa Rosa, CA

4.6
165 Reviews

165 Reviews of Platinum Chevrolet - Service Center

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April 01, 2020

They caught a warranty issue and fixed it! First they asked if I had the time to wait and then they went to work and it was done in less than an hour! More

by LADYK9891
Recommend Dealer
Yes
Employees Worked With
New.
March 31, 2020

I always enjoy visiting Platinum Chevrolet service department. Welcoming friendly faces that make both my husband and I feel like part of the Platinum family. More

by HALL.NATALIEL
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL, BRANDON BEISECKER, MARY GAIL BAKER
February 28, 2020

The customer service is fantastic in all areas of the service center. They have the knowledge to address any concerns you have about your car. Everyone there is helpful and friendly. More

by SUEBARR311
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL
February 24, 2020

Great service provided by the Service advisor Daniel ( not listed below) He got my vehicle out the same day and I appreciate him thank you. More

by GILPER63
Recommend Dealer
Yes
Employees Worked With
Daniel
February 24, 2020

Showed up for apointment and no one too eager to acknowlge you to see if you have been or need help Poor comunication they could have and should have me called about changing the air filter and cabi More

by CHRJACQU31
Recommend Dealer
No
Employees Worked With
David Barnes, SCOTT DANIELS, OSCAR PEREZ, JIM HASAPIS, JENN PERSALL, JOHN COX, BRANDON BEISECKER, MARY GAIL BAKER
February 24, 2020

Jim is the best thing to happen to the service department! He’s definitely the reason we’ll always be purchasing from Platinum Chevy. He makes every appointment run smooth. More

by Kristiesheets
Recommend Dealer
Yes
Employees Worked With
JIM HASAPIS
February 21, 2020

courteous employees timely service I have always been happy with Platinum Chevrolet's service and professionalism. this is the second vehicle i have gotten from Platinum and I have alw More

by cj1w2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON BEISECKER
February 14, 2020

They were great. Helpful to get the video with the walkthrough of my car. I learned A lot. Was not too expensive and the customer service was lovely. Cashier was especially nice even at the end of her More

by susanmather
Recommend Dealer
Yes
Employees Worked With
I dont remember their names sorry
February 13, 2020

Had Appointment at 1 PM came in an hour and 15 minutes later wasn’t even started no text no phone call. Left with car will not be back. More

by BATI911
Recommend Dealer
No
Employees Worked With
Can’t remember, BRANDON BEISECKER
February 13, 2020

Customer service of intact person could use some uplifting Gentleman behind the intact counter was new from the last time I went - No smiling, efficient, lacking in personability - I'll give him another chance More

by paulahamilton250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't get his name Not listed
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