Platinum Chevrolet - Service Center

Brakes were crap on my Chevy 2500. Odin got me taken care of under warranty as the truck only has 23k miles. Thanks Odin! Odin got me taken care of under warranty as the truck only has 23k miles. Thanks Odin! More

Service writer (Calli) Did a great job explaining all aspects of the work to be performed. Roger has a wealth of knowledge about the product and needs a raise before another dealer snatches him! Shop was aspects of the work to be performed. Roger has a wealth of knowledge about the product and needs a raise before another dealer snatches him! Shop was excellent as well. Very clean, job done to prepection! More

The service was very good. Employees are very professional always asking if I needed anything else. Very Good Job. Thank You. Employees are very professional always asking if I needed anything else. Very Good Job. Thank You. More

Wonderful people the person help me her’s name it’s Calli very nice a polite ladie I really recomended very nice a polite ladie I really recomended More

Took my truck here because it was leaking water into the cab.They charge me $220 diagnostic to tell me the windshield was leaking.I then told them I don’t think it the windshield because I had that whole th cab.They charge me $220 diagnostic to tell me the windshield was leaking.I then told them I don’t think it the windshield because I had that whole thing plastic off why I was waiting for the appointment.And when I went out to check when it was raining it was still leaking.Then I told them I think it’s probably the weather stripping around the door or something else.So they supposedly did the diagnostic and called me to say it’s the windshield and the price to fix it.So I said go ahead.Then they call me at 7:30 the next morning and say they can’t do it because it’s raining.And that they would have to park my leaking truck in the storm tell it stopped raining.I had no choice but to pick up my truck and take it to a auto glass company.Where the ran there own water test and called me back to ask me who did the diagnostic on the truck.Where I said Chevy did and they said really because it’s not the windshield.That it was the rear break light Assembly on the cab. So I’m glad I didn’t pay Chevy $550 to replace the windshield that is fine.everything about this place is a joke worst place to bring anything you care about to.Now i need to fight with this place to try and get my miss diagnostic fees back.I’ll never take anything to this place and will recommend everyone not to use this business if it anything they care about.👎👎👎👎👎 More

Calli was thorough, helpful, and friendly. Excellent. Noted some needed service that I had overlooked. Excellent. Noted some needed service that I had overlooked. More

The worst experience I've ever had at a dealership service department brand new truck with a coolant light and the mechanic didn't even run diagnostics so of course failed to fix the issue when I had service department brand new truck with a coolant light and the mechanic didn't even run diagnostics so of course failed to fix the issue when I had to return I was charged another deductible under my warranty then ran diagnostics found out what was wrong took 2 days to change a sensor in my coolant reservoir never called me to tell me my truck was finished call multiple times to find out no one would answer the phone finally drove into the dealership saw my truck in the parking lot surprise it had been done the engine was called was lied to again and said they just finished a test drive worst dealership I've ever dealt with More

For the most part service is always good. However, this is the second time that the tire pressure sensors were not reset. Nothing else to note is the second time that the tire pressure sensors were not reset. Nothing else to note More

Great folks, good service! My recent experience with Platinum has been stellar! Brandon is conscientious, a problem solver, truly concerned about my concerns and needs, and is My recent experience with Platinum has been stellar! Brandon is conscientious, a problem solver, truly concerned about my concerns and needs, and is a man of his word. What a great combination for customers. Jenn is always pleasant and competent - offered to loan me a jacket when I mentioned the waiting room was cold - makes me feel like a valued client not just another number - sweet! They stay on schedule and take care of issues.. Oh ,so many reasons why I make this my garage! More