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This rating includes all service center reviews, with more weight given to recent reviews.
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165 Reviews of Platinum Chevrolet - Service Center
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February 11, 2019
Smooth & Easy The staff was very helpful and friendly. They had me in and out in less time than they predicted. There was a comfortable lounge with TV and Wi-Fi an The staff was very helpful and friendly. They had me in and out in less time than they predicted. There was a comfortable lounge with TV and Wi-Fi and a shuttle service to take you and pick you up to go anywhere in town. I would highly recommend their services anytime. More
by ANTLER2001
Verified CustomerEmployees Worked With
David Barnes
February 01, 2019
I love this place! These guys and gals are Chevy people 100%. The service dept is one the best I've ever used. This is the only shop that touches my truck. These guys and gals are Chevy people 100%. The service dept is one the best I've ever used. This is the only shop that touches my truck. More
by HOZ727
Employees Worked With
Jenn Persall, Larry Clarkson
February 01, 2019
Warranty repair Brandon was a great help in getting a faulty computer screen replaced, no hassles. He was friendly, communicative and professional. The work was done Brandon was a great help in getting a faulty computer screen replaced, no hassles. He was friendly, communicative and professional. The work was done on time at no cost to me. More
by gcam
Employees Worked With
Brandon
January 31, 2019
Check engine light on, brought in for service. Brandon took care got me a ride home and service was done. Truck is running properly and service was prompt. on, brought in for service. Brandon took care got me a ride home and service was done. Truck is running properly and service was prompt. More
by SGTSCHUDEL
Employees Worked With
Brandon
January 30, 2019
It took almost 2 hours to fix a flat. Great inexpensive service but slow. They were very busy though. Good thing I had iPhone to play games. Customer service man was very nice and profe Great inexpensive service but slow. They were very busy though. Good thing I had iPhone to play games. Customer service man was very nice and professional. More
by BARBBEALSLAWSON
Employees Worked With
David Barnes
January 29, 2019
Work was done within half an hour 8K mile Tire rotation and checkup was done as promised and did not cost anything thanks to chevy service agreement. Done within half an hour. 8K mile Tire rotation and checkup was done as promised and did not cost anything thanks to chevy service agreement. Done within half an hour. More
by Ed
Employees Worked With
David Barnes
January 25, 2019
30K service on my truck I took in my 2015 GMC Canyon in for a 30K service and the service coordinator did an excellent job in helping me out. I asked that they also change ou I took in my 2015 GMC Canyon in for a 30K service and the service coordinator did an excellent job in helping me out. I asked that they also change out the air cabin filter and that was added to the work order. By noon I received a call from Brandon that my truck was done and ready for pick up. Courteous and knowledgeable staff made my experience great and I will be back for future services on my truck. More
by Mr. A
Employees Worked With
Brandon
January 25, 2019
Bolt EV problem We purchased aBolt because of the range. It was only charging to 160 miles so I made an appointment with service. I arrived on time. I told them why We purchased aBolt because of the range. It was only charging to 160 miles so I made an appointment with service. I arrived on time. I told them why I was there. I was told Jeff is the EV expert. Jeff came out. I told him I needed to explain what was happening with charging. The first thing he said was"Look, I don't have much time." To which I responded "But I have an appointment " He said"Oh". This shows familiar to communicate. I continued to try to explain things to Jeff, but he just walked away with no explanation. He never came back. If one of my employees in my small business did that they would be written up. After waiting a long time Jim spoke to me. There was never any explanation about Jeff. Given that Jeff is the EV expert, I would recommend against buying an EV car from Platinum. I don't want to have mine serviced there because I don't ever want to see Jeff again. This is a shame because Scott the salesman was excellent. More
by cainortho
Employees Worked With
There are none
January 24, 2019
90K mile/10 year service, breaks Simply put, I could not be happier. John is an AMAZING representative for Platinum Chevrolet! Knowledgeable, upbeat, efficient, polite, accurate..... Simply put, I could not be happier. John is an AMAZING representative for Platinum Chevrolet! Knowledgeable, upbeat, efficient, polite, accurate..... There is NOTHING more I could ask! More
by Maggie.Miller
Employees Worked With
John in service
January 24, 2019
Can always count on getting a good job from service I totally trust Jenn in the service office to make sure over the repairs and service need it on my car are done just to say it needed to be done and g I totally trust Jenn in the service office to make sure over the repairs and service need it on my car are done just to say it needed to be done and gives me full confidence that my car will be in the best condition they can be in for me to drive More
by CONBYCEPT
Employees Worked With
Jenn in service office!!
