Platinum Chevrolet - Service Center

Fast and friendly Chris was very ee Your staff was friendly and welcoming, both Chris and the other fellow whose name I did not get. The car was done in three hours, and they made a note Your staff was friendly and welcoming, both Chris and the other fellow whose name I did not get. The car was done in three hours, and they made a note of a potential small problem to guarantee that warranty would cover it if it comes back! More

Customer service John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the doo John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the door. I appreciated that. More

excellent Jenn Pearsall, along with Platinum Chevrolet service dept., is the reason I return for service. I have known Jenn for over 20 years. I trust her kno Jenn Pearsall, along with Platinum Chevrolet service dept., is the reason I return for service. I have known Jenn for over 20 years. I trust her knowledge, honesty and thoroughness. I know my car is in good hands. More

In, out no surprises This was a standard service and I appreciated knowing the exact procedures and price before we began. A minor glove box issue was fixed without cost, This was a standard service and I appreciated knowing the exact procedures and price before we began. A minor glove box issue was fixed without cost, too. This is a good example of their attention to detail and service. More

Concerned Staff The service staff called me several times to make sure all my concerns were addressed. I expected major issues, but everything was taken care of, and The service staff called me several times to make sure all my concerns were addressed. I expected major issues, but everything was taken care of, and my fears were allayed. Had expected to wait several days, but they saw me the next day. More

I called the day before and was given a next day appt. That fact that I was seen to so quickly was excellent. I did have to wait 4 hours for the car to be assessed. The issues seem to be resolved and Im ve That fact that I was seen to so quickly was excellent. I did have to wait 4 hours for the car to be assessed. The issues seem to be resolved and Im very pleased. Only the part of having to wait so long for a diagnostic was hard for me. More

Expert service I had my Volt towed in expecting that there was major engine failure. The previous dealership told me to expect a bill of several thousand dollars. I had my Volt towed in expecting that there was major engine failure. The previous dealership told me to expect a bill of several thousand dollars. Platinum found that it was only a loose wire and bad 12V battery, so I got on the road quickly at a fraction of that. More

22,500 mile checkup Brought my Bolt in for the 22,500 mile checkup, was greeted promptly and told the servicing would take 2 hours. Exactly two hours later to the minute Brought my Bolt in for the 22,500 mile checkup, was greeted promptly and told the servicing would take 2 hours. Exactly two hours later to the minute the car was ready to go! Excellent review from the rep on the service rendered, software update made and a minor repair handled. Great service! More

Great shop and service people Fantastic service the inspect the vehicle and get back to you with the issues that. need to be addressed. They keep you informed of the status as the Fantastic service the inspect the vehicle and get back to you with the issues that. need to be addressed. They keep you informed of the status as the car is worked on. John is excellent More