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Platinum Buick GMC White Plains
White Plains, NY
726 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 726 reviews
November 24, 2025
Very please with the service and how easy it was to make an appointment. Highly recommended. Thank you. an appointment. Highly recommended. Thank you. More
by prodigalmen1
Verified Customer
November 23, 2025
I recently purchased a car from Platinum Buick GMC in White Plains, and the entire experience was excellent from start to finish. The sales department was knowledgeable, helpful, and made the process str White Plains, and the entire experience was excellent from start to finish. The sales department was knowledgeable, helpful, and made the process straightforward. The detail department also did a great job — the car looked fantastic when I picked it up. Everything went smoothly, and I really appreciated the professionalism and efficiency of the whole team. I would definitely recommend Platinum Buick GMC to anyone looking for a great car-buying experience. More
by AFIUMARA12
November 23, 2025
They did not fix my 2003 Saturn due. They said it was too old and gmc discontinued making parts for Saturn. It is the best car I ever owned and I can't fix it. I'm truly disappointed wit They said it was too old and gmc discontinued making parts for Saturn. It is the best car I ever owned and I can't fix it. I'm truly disappointed with gmc More
by Kingsbridge2elders
November 20, 2025
Horrible experience and as of the writing of this review still have not refunded our deposit. Agreed to a deal and had it in writing. Left a deposit to hold the vehicle. When we went to finalize and arrange still have not refunded our deposit. Agreed to a deal and had it in writing. Left a deposit to hold the vehicle. When we went to finalize and arrange for pick up the Finance guy, Ryan informed us they were tacking on an additional $695 dealer fee and we needed to finance with them. When we refused to do either (as that was not agreed to previously) they said they would refund our deposit. This alone was worth the 1 start rating. It gets better. Since that conversation that was over a week ago we have gotten the run around of excuses as to why they have/cannot refund our money. First it was allow 2-3 business days. After waiting that time I followed up and was told it had not been processed because the owner was the only one who can authorize the refund and he was away in Italy until Monday (ridiculous to say with a dealership this size). Come Monday it was supposed to be done by accounting. Again nothing, on Wednesday when I followed up yet again was told they no longer can process the refund because they have a new owner and the old and new systems won't sync. Again, ridiculous attempt at an excuse. They told be in order to get my money back I should contact my CC company and refute the charges and they won't dispute it when contacted by the CC company. Unreal, I know! Now no one will return my phone call. I have made several calls to each of the sales man, Robert, the finance guy, Ryan, the manager, Franco and the controller, Patricia. Left messages for all and no one will call me back. I just want my money back and they won't give it back. This is now crossing over to petty larceny. I should probably contact the White Plains police or the attorney general. Don't do business with these people. They are crooks. More
by Phil o
November 19, 2025
The service was quick and smooth. The staff was very helpful and polite. Thank you. The staff was very helpful and polite. Thank you. More
by GUERO417
November 19, 2025
Atef was great. Best person there. Very helpful and knowledgeable. everything went smoothly from start to finish. Best person there. Very helpful and knowledgeable. everything went smoothly from start to finish. More
by mrocchio
Employees Worked With
November 11, 2025
I found the service was good and Robert Acerbo spent plenty of time with me. He went out of his way to get the car I wanted. The transition of ownership caused some delay, however I understand how busin plenty of time with me. He went out of his way to get the car I wanted. The transition of ownership caused some delay, however I understand how business works and there was no problem on my part. More
by RJVASAMI
Employees Worked With
November 09, 2025
They were very easy to work with. Always reachable and helpful both before and after the transaction Always reachable and helpful both before and after the transaction More
by E_SPERBER
Employees Worked With
