Planet Subaru
Hanover, MA
Filter Reviews by Keyword
By Type
Showing 130 reviews
Outstanding knowlege of all aspects the products Sirs; My wife and I have had two meetings with MS Blaauboer recently in our quest to find and buy a new car. I am delighted to report that Ms Blaauboe Sirs; My wife and I have had two meetings with MS Blaauboer recently in our quest to find and buy a new car. I am delighted to report that Ms Blaauboer is hands down the most knowledgeable car sales person we have ever encountered. I am a very technical person; every question I asked was answered correctly and with lots of other pertinent information. Her personality and great knowledge do you dealership a huge service. After our previous visit to Planet Subaru I tried to call you folks several times but never got past the sales desk. I don't know how you reward employees for exceptional service but, be advised Ms. Blaauboer deserves something more than a "ata girl" Best regards, Francis D. Collins More
Worth the trip from the Cape! From the first e-mail response to my initial inquiry to the test drive and then to the final delivery of my new vehicle, I was treated with courtesy, From the first e-mail response to my initial inquiry to the test drive and then to the final delivery of my new vehicle, I was treated with courtesy, respect and professionalism. My questions and concerns were addressed promptly and honestly. The vehicle itself is a perfect fit for my needs. I generally hate the car buying process, but the no-pressure staff at Planet Subaru made the experience pleasant and rewarding. More
amazing visit I went to planet looking into the WRX. I was greeted at the door by Klaire. She was so warm and easy to talk with. I didnt make and appointment, I jus I went to planet looking into the WRX. I was greeted at the door by Klaire. She was so warm and easy to talk with. I didnt make and appointment, I just walked in randomly. We discussed options and what i was looking for in the car. We settled on looking at the 2018 wrx premium. You can tell by the way Klaire talks about the wrx that she truly loves and respects the car. She stands behind Subaru and she made me more confident in purchasing one. I had not driven manual in about 8 years and she was patient and let me drive around the parking lot for a bit before i was comfortable enough to hit the streets. Not once during the whole visit did she try and sell me on something else. Everyone there at planet are amazing, however if you want to be treated right and make sure you're getting everything out of your subaru go and see Klaire she's the best. More
Most pleasant transactions with rhonda and scott Worked with rhonda sommers. She was knowledgeable, helpful and very personable. Not pushy like so many auto sales people. She answered all questions i Worked with rhonda sommers. She was knowledgeable, helpful and very personable. Not pushy like so many auto sales people. She answered all questions in s calm, honest fashion. I enjoyed having such a nice person to deal with. More
Smooth and straightforward car-buying experience Online sales team does a good job of answering questions up front, so when you show up in person, it's a matter of finalizing some details, and then c Online sales team does a good job of answering questions up front, so when you show up in person, it's a matter of finalizing some details, and then coming in to sign the papers and pick up your car. Never once did I feel pressured, or anything. Every option was carefully laid out for me to choose and I was given privacy and time to consider before deciding. The added bonus is that they are pet-friendly, and the first time, I was able to bring my dog - they have a number of dogs walking around the showroom, and it felt cozy! I would highly recommend Planet for their professionalism, timely manner of doing things, and service provided. They made the car buying experience a lot less stressful than ANY other dealership I've shopped at before. More
Quick pricing, friendly, responsive We shopped many local dealers for a new Outback and spoke with Deb Brewster and Lisa Ferreira. They were really helpful in telling us about the cars a We shopped many local dealers for a new Outback and spoke with Deb Brewster and Lisa Ferreira. They were really helpful in telling us about the cars available, and made a great offer out of the gate. No playing around. Ultimately, we found a car with the exact options we wanted at another dealership, but hands down, Planet was next in line based on price alone. More
Friendly, quality dealership Everyone was so friendly. Pricing was great and all paperwork done quickly and efficiently. A comfortable low-pressure environment. And they were will Everyone was so friendly. Pricing was great and all paperwork done quickly and efficiently. A comfortable low-pressure environment. And they were willing to work within my budget. More
Terrible Avoid this dealership and service department like the plague!! I bought this heap of a Forrester last year from them and the engine block required r Avoid this dealership and service department like the plague!! I bought this heap of a Forrester last year from them and the engine block required replacement, causing a major disruption to my schedule over time. With minor issues here and there since, now they've informed me the screw on the oil pan is stripped and I have to pay for the replacement oil pan AND labor!! Do not waste your time here as I unfortunately have. More
Great Experience! My husband and I bought our second Subaru at Planet Subaru. My husband bought his first Subaru from another dealership, and has been not quite satisfi My husband and I bought our second Subaru at Planet Subaru. My husband bought his first Subaru from another dealership, and has been not quite satisfied with their service. After visiting Planet Subaru and working with Joe, we were completely happy to have done a business with Planet Subaru. I would highly recommend Joe and Planet Subaru to anyone who is shopping for a car. More
Excellent from start to finish I truly had a tremendously positive experience purchasing my car. Salesman (RJ) was extremely knowledgable, pleasant and patient. Everyone I encounter I truly had a tremendously positive experience purchasing my car. Salesman (RJ) was extremely knowledgable, pleasant and patient. Everyone I encountered was helpful and knowledgable. I could not be happier. Highly recommend. More
