Planet Subaru

My wife and I have bought or leased five cars from Planet Subaru, and we have always had excellent experiences with sales and service. Recently, within a month’s time, we began a new lease on a 2023 Planet Subaru, and we have always had excellent experiences with sales and service. Recently, within a month’s time, we began a new lease on a 2023 Forester and traded in our 2016 Impreza for a 2020 Crosstrek Hybrid. Crystal was our salesperson for both cars, and she was a delight to work with. She is a friendly, down-to-earth person and a good listener. Both of us were impressed by her calm demeanor and patience throughout the entire process, and we never felt pressured for a moment. She genuinely cared about finding us the best possible deals to meet our needs. Most importantly, we are very happy with both of our new Subarus. Thank you, Crystal! More

This dealership was helpful, easy-going, knowledgable and overall, great to work with. I recommend Planet Subaru highly. overall, great to work with. I recommend Planet Subaru highly. More

PlanetSubaru of Hanover isn't just a dealership, but is also a great member of our community. They continuously support other local businesses, and donate as well. Thanks for being more than a dealership. also a great member of our community. They continuously support other local businesses, and donate as well. Thanks for being more than a dealership. More

After buying experience with another major Boston dealership where the salespeople would fabricate ANY story to keep you engaged, I was blown away that buying a car could be anything other than conte dealership where the salespeople would fabricate ANY story to keep you engaged, I was blown away that buying a car could be anything other than contentious. Planet Subaru is a shining example in what car buying SHOULD and CAN be. The caliber of Planet's sales employees is unlike any other dealership I have been to. It's obvious that Planet values its employees and they in turn take care of Planet's customers. I'd not want to have to buy a car anywhere else!!! More

I have worked in car dealerships for years. Some of them were good. Some of them were not so good. Planet Subaru is how dealerships should be. People talk about low pressure sales but they are Some of them were good. Some of them were not so good. Planet Subaru is how dealerships should be. People talk about low pressure sales but they are all about no pressure sales. Working with my salesperson Max was like working with a friend rather than a salesperson. He is very knowledgeable on the product and he's actually an enthusiast of the brand. The whole process was flawless start to finish. If you're going to buy a Subaru, buy it from Planet Subaru and ask for Max. More

Hands down the best dealership I have ever done business with. They stand by the vehicle’s the sell and are definitely in the business of making lifelong customers. with. They stand by the vehicle’s the sell and are definitely in the business of making lifelong customers. More

Unlike any car buying experience I’ve ever had - in a good way. They are low pressure and don’t play games. No waiting for hours while they go back and forth to the sales manager; they are honest and fai good way. They are low pressure and don’t play games. No waiting for hours while they go back and forth to the sales manager; they are honest and fair. I’ll definitely go back if I ever need another vehicle. It was such a positive experience. More

very disappointed in lack of transparency and sales manager not accepting responsibility for their mistakes at Planet Subaru as I was in market to purchase 2nd Ascent. will not conduct any further bus manager not accepting responsibility for their mistakes at Planet Subaru as I was in market to purchase 2nd Ascent. will not conduct any further business at planet subaru. More

I contact Planet Subaru because they had the car I was looking for on the lot. However, they were also charging a premium price and a $1,000 surcharge for out of state purchasers. I applaud them for tell looking for on the lot. However, they were also charging a premium price and a $1,000 surcharge for out of state purchasers. I applaud them for telling me all the costs on the phone and saving me the trip. 3 stars for pricing, 5 for honesty More

Kony in sales was more than kind. She explained some interesting features on the car I tested and let me provide my honest feedback when I returned, without attacking my opinions. Never once did I feel interesting features on the car I tested and let me provide my honest feedback when I returned, without attacking my opinions. Never once did I feel like my thoughts and opinions were anything less than Kony's #1 focus. She listened to what I had to say about the car and we tried to find something else that would better meet my needs, with absolutely ZERO pressure or aggressive pitching. The atmosphere in this place is second to none. Extremely welcoming and relaxed. Check them out if you are considering a Subaru! More