Planet Nissan - Service Center

When I first arrived at the service center, I needed a much needed oil change. I was going out of town and their service department wasn't closed yet when I arrived, but I was told they weren't doing any much needed oil change. I was going out of town and their service department wasn't closed yet when I arrived, but I was told they weren't doing any more oil changes for the day, and I explained my emergence and they wound up working with me and got an advisor to help me and he got my oil changed for me. They were all very kind and they worked with me and got me in, instead of saying to me "sorry, you have to come back later." Jason Rodas was very helpful and kind. More

I scheduled an appointment online for an appointment at Planet Nissan on 12/31/24 @ 1:30pm because I had problems with my car starting two days earlier. I get there at 12:45 only to be told I have to be"tr Planet Nissan on 12/31/24 @ 1:30pm because I had problems with my car starting two days earlier. I get there at 12:45 only to be told I have to be"treated like a walk in" even though I showed them my online confirmation. They asked if I could leave my car there until Thursday because they closed at 3 and I said absolutely not. I directed them to provide a FREE multipoint inspection. While waiting I heard one of the employees who came out of the service area tell another employee their day was going "slow" which indicated to me that they had the time to service my vehicle. I was then told my car was ready, given my keys and told where my car was parked. Nothing said to me about the results of the inspection, not even a "everything checked out." I was definitely NOT treated like a valued customer. To be told I had to be " treated like a walk in" was insulting and offensive More

Brought both of my cars to get serviced and Jason was out agent who took great care of us and got us in and out in no time . out agent who took great care of us and got us in and out in no time . More

Great service, my car was ready as promise, Ryan a great service rep. to communicate with. service rep. to communicate with. More

I always go to Planet Nissan for all my car services. Everybody is nice and the customer service is awesome. I always ask for Ken Vontalge as my service technician bec he takes good care of my car and he Everybody is nice and the customer service is awesome. I always ask for Ken Vontalge as my service technician bec he takes good care of my car and he makes sure that it’s done properly and thoroughly. They always do an excellent job. More

EVERYONE this visit was great from my service advisor to the loaner car agent. Really appreciate the awesome customer service!! the loaner car agent. Really appreciate the awesome customer service!! More

I would ask for Ruben or Donovan the best service guys in the Nissan dealership the Nissan dealership More

Alex is always a pleasure to work with, and the car was serviced in the time I was told serviced in the time I was told More

Alexander Lobos was giving me the Best services ejem i West yo chance the oil fir my car West yo chance the oil fir my car More

Everything was done on time as promised. Salesperson Jimmy did a great job for the dealership. Salesperson Jimmy did a great job for the dealership. More