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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,423 Reviews

3,423 Reviews of Planet Nissan - Service Center

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January 27, 2025

Planet Nissan was very helpful in getting the car we wanted and the price. Marvin who helped us. Was very informative on the car we wanted. We would go back to Planet Nissan and buy another car. Marvin More

by jbur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Planet Nissan responded

Thank you for the 5 Star rating! We are so glad to hear that Marvin provided you with a 5 Star experience and made the buying process stress free!

January 23, 2025

The oil change was completed timely. The service staff were friendly. The wait room was clean and quiet. Thank you. More

by kquiazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Selasky gets 5 stars.
Jan 23, 2025 -

Planet Nissan responded

Thank you for your noticing all of these area we strive to surpass your expectations in ! We appreciate you!

January 23, 2025

Thank you Ruben, Service Writer for listening to all my concerns and going above and beyond to ensure my care was taken care of. Ruben always provides outstanding work. Your efforts are greatly appreciat More

by ROBINSROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jan 24, 2025 -

Planet Nissan responded

Thank you so much for leaving such a glowing review for Ruben. It is great to hear that he always provides such an exceptional experience! I will make sure his managers hear about this!

January 22, 2025

Ken was great in listening to my concerns about my Nissan Rogue. He completed all my requests. The young man who gave me my keys was excellent. He helped me set my driver preferences as I requested, It was a More

by JRTOMKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Planet Nissan responded

Glad to hear that Ken took great care of you and that you had a great experience! We look forward to assisting you in the future!

January 22, 2025

Friendly and professional. Waiting area was very comfortable and relaxing. Location is very convenient and has easy access More

by JFM1MOOREJR@yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Planet Nissan responded

Thank you for these kind words, we love hearing that we're hitting all the marks.

January 21, 2025

They were very quick to service my car and did a very good job. They aired up my tires topped up my fluid and sent me a very well detailed multipoint inspection. The service advisor sent me frequent upda More

by Dice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Juarez
Jan 24, 2025 -

Planet Nissan responded

Thank you for taking the time to leave us this great review. We strive to give each and every customer the attention and care they deserve, it's great to hear we're succeeding.

January 20, 2025

I came in for an oil change and was provided with the normal recommendation of additional services that should be attended to. All but one of the recommended had already been performed, including transmi More

by rbloecker
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Planet Nissan responded

We are sorry to hear that your experience at our service center did not meet your expectations. Please giive us a call at 702-876- 8000 so that we our service manager can try to resolve this issue.

January 17, 2025

Always get great customer service at planet Nissan, whether at the service department or in the sales department. Love Gary and Justin! More

by DRD Dental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Planet Nissan responded

Thank you for this glowing review and for trusting us with your vehicle servicing and purchase process.

January 17, 2025

I love it here! They always take good care of us. Jason, my service advisor is super helpful, no matter the issue. Highly recommend! More

by DRD Dental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
Jan 24, 2025 -

Planet Nissan responded

Pleased to hear Jason takes great care of you every time you come in and is super helpful. I will make sure his manager knows about this awesome review!

January 15, 2025

When I first arrived at the service center, I needed a much needed oil change. I was going out of town and their service department wasn't closed yet when I arrived, but I was told they weren't doing any More

by DMCHIDBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
Jan 24, 2025 -

Planet Nissan responded

Wow! This is a story I am so glad to hear about. Nothing proves how much we appreciate our customers more than our staff going above and beyond like this. Taking into account your personal situation and choosing to help you right then and there is exactly the kind of work we love to see around here. Thank you for sharing your experience, and for choosing Planet Nissan.

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