3,347 Reviews of Planet Nissan - Service Center
Ken is our service advisor and I have been coming here for years and would never change it up. Basically because of Ken and his trustworthiness! for years and would never change it up. Basically because of Ken and his trustworthiness! More
Everything was great for my visit my service coordinator Jason was awesome and they fixed my problem in the manner that they said it would be fixed Jason was awesome and they fixed my problem in the manner that they said it would be fixed More
Recent service experience was disappointing. Very unpleasant and difficult to work with. I've been bringing my Nissan in for service and repairs for quite sometime. My most recent service experi Very unpleasant and difficult to work with. I've been bringing my Nissan in for service and repairs for quite sometime. My most recent service experience was so terrible. Not only will I not be coming back to Nissan for service and repairs, but I will not be trading in or upgrading my vehicle in January with Nissan. I will be going down the street to Centennial Toyota. My husband gets his truck serviced there and says the customer service experience is exceptional. We will both be buying from Toyota. I am extremely disappointed with the lack of friendly customer service at Nissan. Hopefully, for the sake of your other customers, the standard for customer service will be adjusted. More
horrible customer service. Waited 4 months to have my windshield replaced. Service rep Ken is overly cocky, disrespectful and really likes to make excuses. Worst experience Waited 4 months to have my windshield replaced. Service rep Ken is overly cocky, disrespectful and really likes to make excuses. Worst experience I've ever had. Will never go back! More
Planet Nissan is THE place to go to buy or service your car. Marvin Felix got me a great deal on my Sentra and Jason in service always makes sure I get in and out quickly! The entire staff is so helpful al car. Marvin Felix got me a great deal on my Sentra and Jason in service always makes sure I get in and out quickly! The entire staff is so helpful always! More
I’m grateful to Ken my service advisor for the great customer service I received. I was given a good deal on my purchase of 4 new tires. My vehicle was done before the promised time and cleaner than i customer service I received. I was given a good deal on my purchase of 4 new tires. My vehicle was done before the promised time and cleaner than it was when I brought it in. I was recently treated pretty badly by the Nissan dealership I have purchased numerous vehicles from for over the last 20 years and decided to call Planet Nissan. From that first call until the time I left the dealership I felt like my business was appreciated and welcome there. Thank you Planet Nissan! More
Ken was my service adviser. He kept me , aware of everything, going on with my car while it was in the shop. Great service and will always recommend Nissan to my family and fr He kept me , aware of everything, going on with my car while it was in the shop. Great service and will always recommend Nissan to my family and friends. More
They are always nice and helpful. I had work done on my Sentra. It went very smooth and my advisor Sonia was very helpful! She found a recall, I had no idea about and we got it fixed! I had work done on my Sentra. It went very smooth and my advisor Sonia was very helpful! She found a recall, I had no idea about and we got it fixed! More