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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,422 Reviews

3,422 Reviews of Planet Nissan - Service Center

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February 07, 2025

Great customer service! Sonia is very helpful and answers questions, return calls promptly. We will come back at this location More

by TINA_R1206
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia
Feb 09, 2025 -

Planet Nissan responded

Tina, Thank you for mentioning how helpful Sonia is! We are so happy to hear she is providing great service and that you will trust us with your future service needs!

February 06, 2025

Alex Lobos is the wheel that keeps the Planet Nissan service department rolling. When I need any type of service, he has always been there to assist me upon my arrival. Great work. Thanks a lot. More

by AJ Aguon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lobos Service Tech.
Feb 07, 2025 -

Planet Nissan responded

AJ, Thank you for letting us know that Alex consistently provides you with a great service experience! We are so grateful for your feedback.

February 04, 2025

Jason clocked me in and he was very friendly and helpful. He kept in touch thru text message. I liked the follow thru More

by DTCRJCKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 07, 2025 -

Planet Nissan responded

I am glad to hear that our service department kept up excellent communication with you while your vehicle was being worked on!

February 03, 2025

My tires sgould have been rotated and it appears that they were not. The air pressure hadn't changed and air were not put in my tires. I paid for services not received. I was let down big time. It's ver More

by CORTAY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Planet Nissan responded

We are so disappointed to hear you had a negative experience at our store. Please give us a call at 702-302-4242 so that you can speak to an onsite manager and we can find some way to rectify the situation.

February 02, 2025

I love coming here as Ken always gets me in quickly and helps me to make the best decisions for my vehicle. No pressure just honestly. More

by KRISTINAANN1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vontaige
Feb 07, 2025 -

Planet Nissan responded

Kristina, Thank you for taking the time out of your day to leave us this 5 star review and mention how great Ken is during your visits, We greatly appreciate the feedback.

February 01, 2025

Service was great everyone was friendly. Sonja was great and keep me informed. Will always use Planet Nisson for service. More

by MRYDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Planet Nissan responded

We a thrilled to hear we have earned your trust and loyalty for the long term! Thank you for choosing Planet Nissan.

January 31, 2025

Planet Nissan did a great job is assisting and correcting a service issue. Ken is great. Look him up! More

by LOSANDTAFF78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vontalge
Feb 07, 2025 -

Planet Nissan responded

Thank you for your review and for giving Ken such a great shoutout! We appreciate it!

January 31, 2025

The service was great. Alex took immediate care when I arrived to complete the service on my Altima. More

by PABIRISH512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Maimran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Planet Nissan responded

We love hearing from happy customers like you! I will make sure to show this review to Alexx's manager!

January 28, 2025

Great service always! Appreciate Alex and his customer service. I did not even have to wait! Alex saw me and motioned that he was good so I was on my way. More

by SHELLIARONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Service
Jan 30, 2025 -

Planet Nissan responded

Shellia, thanks for taking the time out of your busy day to leave Alex such a great review. I will be sure to share this review with Alex's manager. Thanks for choosing Planet Nissan!

January 27, 2025

Planet Nissan was very helpful in getting the car we wanted and the price. Marvin who helped us. Was very informative on the car we wanted. We would go back to Planet Nissan and buy another car. Marvin More

by jbur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Planet Nissan responded

Thank you for the 5 Star rating! We are so glad to hear that Marvin provided you with a 5 Star experience and made the buying process stress free!

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