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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,373 Reviews

3,373 Reviews of Planet Nissan - Service Center

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November 14, 2024

Jason is always responsive since you text to make sure everything‘s OK if you need anything he asked Brian intentive service person More

by BLUEKNIGHT312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Planet Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Planet Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Jason is always responsive since you text to make sure everything‘s OK if you need anything he asked Brian intentive service person More

by BLUEKNIGHT312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Planet Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Planet Nissan. We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

best service advisors! took very good care of me and my car. I definitely will recommend to all my friends and family! More

by hschultz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Planet Nissan responded

Thank you for your fantastic review! Your recommendation means a lot to us, and we're so glad we could provide an experience worth sharing with your friends and family. We look forward to serving you again soon! If there's anything else you need, don't hesitate to reach out!

November 12, 2024

Everything was great! Thank you for being on time and efficient. I like the text message updates while I am waiting. More

by BUSHACL
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Planet Nissan responded

Thank you so much for your kind review! We're glad everything went smoothly and that the text message updates kept you informed while you were waiting! We look forward to welcoming you back in the future. If you ever need anything, don't hesitate to reach out!

November 11, 2024

James and everyone at the dealership was very professional and extremely knowledgeable about my new car purchase. I would recommend my friends and family to Planet Nissan. More

by heyvern7
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Planet Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

November 10, 2024

It was great, Ruben took care of me, texted when it was done. No problem at all. First experience of many, I hope they will all happen with such ease. More

by WILLJOS3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Nov 14, 2024 -

Planet Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Pulled up to drop off vehicle, and the greeter checked with service writer if they had time to do oil change same day. Next moment I was checked in was told 2 hours. The had me out in less time. Thank you More

by RUIZD1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia Juarez
Nov 14, 2024 -

Planet Nissan responded

Thank you for taking the time to share your experience! We're happy to hear that our team was able to accommodate your oil change and get you in and out even faster than expected. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!

November 08, 2024

I always feel taken care of when I bring my car to Planet Nissan for service. The staff are always attentive and pleasant, and they take good care of me and my car. More

by EATMYDESSERTFIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in the service department
Nov 14, 2024 -

Planet Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2024

I had 2 keys for a key recall for my Nissan Rogue - but the assigned associate said I had to wait 1.5 hours for them to fix my key recall, even though I made an appointment. I should not have to wait (it More

by totalgemini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SONIA, not MICHAEL FOTIE WAS MY ASSIGNED REP
Nov 14, 2024 -

Planet Nissan responded

We apologize for the frustration you experienced during your visit and understand how valuable your time is. Please reach out to our Service Manager at 702-876-8000 at your earliest convenience.

November 07, 2024

Continuity in staff. I have had the same service advisor since purchasing my car. He is very personable. More

by Glennie_adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rojas
Nov 14, 2024 -

Planet Nissan responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team, especially Jason. Maintaining consistent and personalized service is a priority for us, and we're glad it has made a difference for you. We appreciate your loyalty and look forward to continuing to serve you in the future!

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