3,391 Reviews of Planet Nissan - Service Center
DEALERSHIP IS VERY NICE, VERY CLEAN. I only had not even 2000 miles but it was 6 months old. took linger than expected I only had not even 2000 miles but it was 6 months old. took linger than expected More
I was impressed with Andrew! He was very intuitive to what we wanted and no pressure! I definitely would recommend Planet Nissan to my friends. He was very intuitive to what we wanted and no pressure! I definitely would recommend Planet Nissan to my friends. More
Excellent service as always! Thank you for taking care of my car, and your tremendous professionalism. Thank you for taking care of my car, and your tremendous professionalism. More
My worst experience ever with a dealer service department. I had just purchased the truck a few days earlier and found I had 1 or more blown fuses and my climate controlled seats didn’t work.. I department. I had just purchased the truck a few days earlier and found I had 1 or more blown fuses and my climate controlled seats didn’t work.. I decided to take it to Planet Nissan because I couldn’t access one of the fuses and accepted I’d have to pay the $180 diagnostic because I wanted get a thorough inspection. That didn’t happen. When they finished the first time, they failed to check the seats. The second time they finished I noticed the inspection report found no issues and had no recommendations for a vehicle with 137,000 miles. It said my tires were good when my next stop was for new tires as the tread was below minimums and worn unevenly. They took the vehicle back a third time. This time the report showed I needed new tires and recommended I get an alignment (surprise) along with several fluid exchanges. By the time I left, nearly 6 hours had passed. After getting my tires replaced, I went for an alignment with a shop I trust. Almost immediately, they took me back and showed me all 4 brakes were shot. Planet Nissan said they were fine. Clearly, Planet Nissan did not inspect my vehicle. To add insult to injury, my trailer lights still didn’t work. My mechanic replaced that fuse for free and gave me a spare. I feel like Nissan robbed me of $180. HORRENDOUS SERVICE!!!! More
Excellent service from the entire team. I would recommend this facility without hesitation to everyone I would recommend this facility without hesitation to everyone More
I can’t find anything wrong to say from the time I got there to the time I left. Everything was great service. there to the time I left. Everything was great service. More
Expectations for how long it was going to take were set out when I dropped my car off. It took a little less. Waiting area was well lit, had room to work, nice coffee. When my car was finished (and being c out when I dropped my car off. It took a little less. Waiting area was well lit, had room to work, nice coffee. When my car was finished (and being cleaned which I did not expect), I was updated by my service writer with all that had occurred. Very thorough. More