Planet Nissan - Service Center

Never failed to please me with my new car lease and maint Always satisfying to know I can get the work done properly and efficiently. The staff (Tyler ) and others make me feel that my business is important Always satisfying to know I can get the work done properly and efficiently. The staff (Tyler ) and others make me feel that my business is important to Nissan thanks...Ken Thomson More

Annual routine mileage, check up. They were thorough, plus they noticed that my blades on the windshield well worn out. Call me and we placed them. I recommend this dealership There c They were thorough, plus they noticed that my blades on the windshield well worn out. Call me and we placed them. I recommend this dealership There courteous and they call you when it's done. More

Heath Marquardt went above and beyond Heath is the only person I will take my car to at Planet Nissan or anywhere for that matter. He was professional and courteous. He made sure I was awa Heath is the only person I will take my car to at Planet Nissan or anywhere for that matter. He was professional and courteous. He made sure I was aware of the services that were going to be performed on my car and what time frame to expect. Which was faster than its ever taken at any other dealership as well. More

Excellent service! Went here for an oil change Jordan was very welcoming after I was nervous from my last service experience at another Nissan in town... He was very pro Went here for an oil change Jordan was very welcoming after I was nervous from my last service experience at another Nissan in town... He was very professional and gave me a full inspection on my vehicle that I haven't gotten done before. I took his card and will only come to this dealer because I trust them! More

Very bad I have purchased three different vehicles from there and just recently I bought a 2017 Nissan Rogue and the salesman that helped me an I agreed to hav I have purchased three different vehicles from there and just recently I bought a 2017 Nissan Rogue and the salesman that helped me an I agreed to have them pay for Registration two weeks later I go pick up the green slip and I was told that I had to pay for it all of a sudden every on e from finance to sales forgot that we had an agreement for them to pay for Registration not me so because the contract was already signed I have no say so pretty much I'm screwed out of 460 dollars because my initial salesman went home and the guy that closed the Deal re structured the entire deal without me knowing about the changes More

Service Disappointment. Over the course of two weeks, my grandmother has been treated horribly by the staff of this establishment. To start, on August 2, 2016, my grandmot Over the course of two weeks, my grandmother has been treated horribly by the staff of this establishment. To start, on August 2, 2016, my grandmother had to take her 2015 Nissan Juke into the repair shop due to the engine stopping while she was driving. The man who helped her was named Andrew Brack (who didn't even say 'hello' or 'how can I help you today?') . Andrew looked at the car, told her "he can't do anything about it" even though he was supposed to be the one to fix the car. He said he was "unauthorized" to touch the car until Nissan Motors approves of it. The least he could do was tell another employee or the manager about the situation, but he did not. Also, when she received the car back after it's oil change, oil had splashed on the windshield and the people responsible did not clean it up. There are oil spots on the windshield of the car now and we don't want to make it worse by trying to clean it ourselves. Today, on August 8th of 2016, she had to come back in today to get the car fixed once again after making an appointment for 8:00 A.M., and I was with her today. We were helped by a man named Heath. Heath had told us to drop the car off and they would call us when it was done. After a few hours of no call, my grandmother called Planet Nissan at 3:15 P.M. to no answer. She called again, and another employee who failed to reveal his/herself over the phone answered. She asked them if they could get Heath on the phone, and they replied "Whatever" and hung up on my grandmother mid-call. A final call was made today at 5:15 P.M. to which Heath answered. He said, "When we put your car into our computer, it shut down and we were offline." This means that if we didn't call, THEY DIDN'T WORK ON THE CAR AT ALL. It is with great displeasure that this dealership gets the rating it deserves and lower because of this horrible service. This review is also going to be printed out and showed to the General Manager tomorrow as a complaint for the incompetence of this dealership's employees. More