Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,347 Reviews of Planet Nissan - Service Center
Sort by
September 09, 2017
Oil Change I was told it would take 1 1/2 hours, it took EXACTLY that. Staff were friendly, courtesous. I've been to many dealerships over the years, this is one I was told it would take 1 1/2 hours, it took EXACTLY that. Staff were friendly, courtesous. I've been to many dealerships over the years, this is one of the best. More
by vegastigr
Employees Worked With
There were two others, sorry, don't remember their names. , Tyler Reiter
September 08, 2017
Cvt boot fix Fixed a ripped cvt boot and found a few other problems. It took more than a day so Tony arranged for us to get a rental car. Everything is working gre Fixed a ripped cvt boot and found a few other problems. It took more than a day so Tony arranged for us to get a rental car. Everything is working great. More
by Cvt boot
Employees Worked With
Tony Thomas
September 05, 2017
Best service in town! Ken is our service advisor and he is A1! He is always super friendly and goes above and beyond to make sure we are more than satisfied. Ken is our service advisor and he is A1! He is always super friendly and goes above and beyond to make sure we are more than satisfied. More
by RMW
Employees Worked With
Ken Voltage
September 03, 2017
service your people are very friendly and knowledgeable. the time it took to service our car was well within the time limit that we were given your people are very friendly and knowledgeable. the time it took to service our car was well within the time limit that we were given More
by susanne61549
Employees Worked With
Tim Curlee
September 03, 2017
Service The service department is always helpful and informative. I am pleased with the over all check list they did on my car, I know what needs to be done The service department is always helpful and informative. I am pleased with the over all check list they did on my car, I know what needs to be done to keep my car running smooth. More
by Melval
Employees Worked With
Ken Voltage
September 01, 2017
Annual routine mileage, check up. They were thorough, plus they noticed that my blades on the windshield well worn out. Call me and we placed them. I recommend this dealership There c They were thorough, plus they noticed that my blades on the windshield well worn out. Call me and we placed them. I recommend this dealership There courteous and they call you when it's done. More
by Carl's rental
Employees Worked With
Jordan Blankmeyer
September 01, 2017
Fast and efficient The service dept knew who I was and what I needed before I even identified myself when making the appt. I dealt with positive, cheerful staff and was The service dept knew who I was and what I needed before I even identified myself when making the appt. I dealt with positive, cheerful staff and was in and out in one hour. More
by Sadie16
Employees Worked With
Von tagle, Hector Uribe
September 01, 2017
Never failed to please me with my new car lease and maint Always satisfying to know I can get the work done properly and efficiently. The staff (Tyler ) and others make me feel that my business is important Always satisfying to know I can get the work done properly and efficiently. The staff (Tyler ) and others make me feel that my business is important to Nissan thanks...Ken Thomson More
by Giacomin1
Employees Worked With
Tyler Reiter
June 27, 2017
They refused to fix a recall issue and a warranty problem. I never leave reviews but I was treated so poorly I have to share my experience. I originally brought my van into planet nissan for an overdrive probl I never leave reviews but I was treated so poorly I have to share my experience. I originally brought my van into planet nissan for an overdrive problem. Somehow that problem went away but they told me behind my dash was totally rusted out but had no idea how that happened and sent me on my merry way. A few months down the road I get a recall notice saying damage can done by water entering my dash area from washing out the nv200 vans and could cause damage to the airbag system. I scheduled the repair for the recall and also informed Mr. Curlee that my two ac vents in the middle did not blow air. I was called to come pick up my vehicle and was told by Mr. Curlee that everything was repaired including the ac vents. As I entered my vehicle I noticed the air was still not blowing and informed Mr. Curlee and he immediately got the guy who supposedly did the repair. Well nothing was resolved and they put me back in a rental and sent me on my way and told me it would be repaired. I get a call form Mr. Curlee saying someone else is coming to look at the issue on Monday morning the 12th of June. I returned to the planet nissan on the 12th only to find out the so called specialist has determined that the problem was caused by something environmental and they are not doing any repairs and to contact my insurance to fix the problem. So trying to avoid any confrontation, I leave because all I want is my vehicles air working correctly and I do have two vents that work so I thought Id be fine, but as Im driving my vehicle I notice my airbag light is now on and the passenger airbag light is off(which should be on) also my radio controls no longer work. I scheduled another appointment and take my vehicle in. Mr. Curlee refused to return my vehicle to the condition it was brought there in. Thats all I asked, instead he lets me leave in an unsafe vehicle with no care in the world. More
by ggates2531
Employees Worked With
Tim Curlee
June 19, 2017
I am Kosher thus far Heath has been working with me since day one of getting my car off the lot. He has been like a hair dresser for me Listening to my jorneys and adventu Heath has been working with me since day one of getting my car off the lot. He has been like a hair dresser for me Listening to my jorneys and adventures and taking care of my car. There has been nothing he hasn't done for me when it comes to my car. I can't speak about the actual mechanics they are seperate. Heath, he has been a cool dude. So I am sorry if others had a bad Experience with him; thus far I have been Blessed. Thank you Heath sorry took me so long to put this up. More
by Kddy1234
Employees Worked With
Heath Marquardt
