3,347 Reviews of Planet Nissan - Service Center
They’re quick to get you into a new car when you take your car to get serviced. And I went in for an oil change and once the inspection was done I was sent some things to either deny or accepted I accept your car to get serviced. And I went in for an oil change and once the inspection was done I was sent some things to either deny or accepted I accepted more work to be done but my car had already been handed over so those things were not done. I also had recalls on my vehicle and no one brought it up like they had usually done in the past. I was not offered any oil change packages or asked any questions or if I had any concerns either. More
Jason is one of the best there. Everytime I come in he’s always courteous and AMAZING! He keeps me up to date on my services every step of the way. Everytime I come in he’s always courteous and AMAZING! He keeps me up to date on my services every step of the way. More
Extremely friendly and accommodating. Answers all questions and makes you feel good about choosing them. Great communication. They take pride in what they do and where they work adding an Answers all questions and makes you feel good about choosing them. Great communication. They take pride in what they do and where they work adding another reason to feel comfortable and good about choosing them. More
Poor communication from service rep. Tried to call the tel number listed but always went to a voicemail. I finally get hold of service rep Ken and finally was able to help me after I sai Tried to call the tel number listed but always went to a voicemail. I finally get hold of service rep Ken and finally was able to help me after I said that I will pull the repair because I have no communication from service rep Jason Rodas. As a customer that was very disappointing to get a repair that cost thousands but get a crappy customer service. More
An absolute pleasure to work with amazing advisors, technicians, and other service support staff. Keep up the great work! technicians, and other service support staff. Keep up the great work! More
Jason is my tech and he is awesome! Very friendly and knowledgeable. The customer service I receive from him reminds of how customer service used to be 20 years ago! He makes me feel li Very friendly and knowledgeable. The customer service I receive from him reminds of how customer service used to be 20 years ago! He makes me feel like he remembers me each time! I also appreciate the communication throughout my service. I have never had an issue with Planet Nissan or Jason. I will continue to be a loyal customer! Thank you, Jason! More
Great customer service. Service was completed in a fast and efficient manner. Representative was very attentive and had great attitude upon arrival at the shop. Service was completed in a fast and efficient manner. Representative was very attentive and had great attitude upon arrival at the shop. More
I am very pleased with the service I received at Planet Nissan! Jason was very efficient and courteous and he did his best to assist me in getting to an appointment on time so I was very appreciative. Nissan! Jason was very efficient and courteous and he did his best to assist me in getting to an appointment on time so I was very appreciative. More