Planet Nissan - Service Center

I came in for an oil change and was provided with the normal recommendation of additional services that should be attended to. All but one of the recommended had already been performed, including transmi normal recommendation of additional services that should be attended to. All but one of the recommended had already been performed, including transmission flush notwithstanding the fact 3 months prior the dealership had installed a new transmission. and other prior recommendations had all been done. I got the felling I could not trust service recommendations from the dealership. More

Always get great customer service at planet Nissan, whether at the service department or in the sales department. Love Gary and Justin! whether at the service department or in the sales department. Love Gary and Justin! More

I love it here! They always take good care of us. Jason, my service advisor is super helpful, no matter the issue. Highly recommend! They always take good care of us. Jason, my service advisor is super helpful, no matter the issue. Highly recommend! More

When I first arrived at the service center, I needed a much needed oil change. I was going out of town and their service department wasn't closed yet when I arrived, but I was told they weren't doing any much needed oil change. I was going out of town and their service department wasn't closed yet when I arrived, but I was told they weren't doing any more oil changes for the day, and I explained my emergence and they wound up working with me and got an advisor to help me and he got my oil changed for me. They were all very kind and they worked with me and got me in, instead of saying to me "sorry, you have to come back later." Jason Rodas was very helpful and kind. More

I scheduled an appointment online for an appointment at Planet Nissan on 12/31/24 @ 1:30pm because I had problems with my car starting two days earlier. I get there at 12:45 only to be told I have to be"tr Planet Nissan on 12/31/24 @ 1:30pm because I had problems with my car starting two days earlier. I get there at 12:45 only to be told I have to be"treated like a walk in" even though I showed them my online confirmation. They asked if I could leave my car there until Thursday because they closed at 3 and I said absolutely not. I directed them to provide a FREE multipoint inspection. While waiting I heard one of the employees who came out of the service area tell another employee their day was going "slow" which indicated to me that they had the time to service my vehicle. I was then told my car was ready, given my keys and told where my car was parked. Nothing said to me about the results of the inspection, not even a "everything checked out." I was definitely NOT treated like a valued customer. To be told I had to be " treated like a walk in" was insulting and offensive More

Brought both of my cars to get serviced and Jason was out agent who took great care of us and got us in and out in no time . out agent who took great care of us and got us in and out in no time . More

Great service, my car was ready as promise, Ryan a great service rep. to communicate with. service rep. to communicate with. More

I always go to Planet Nissan for all my car services. Everybody is nice and the customer service is awesome. I always ask for Ken Vontalge as my service technician bec he takes good care of my car and he Everybody is nice and the customer service is awesome. I always ask for Ken Vontalge as my service technician bec he takes good care of my car and he makes sure that it’s done properly and thoroughly. They always do an excellent job. More

EVERYONE this visit was great from my service advisor to the loaner car agent. Really appreciate the awesome customer service!! the loaner car agent. Really appreciate the awesome customer service!! More

I would ask for Ruben or Donovan the best service guys in the Nissan dealership the Nissan dealership More