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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,391 Reviews
Call Service Center (702) 302-4266

3,391 Reviews of Planet Nissan - Service Center

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July 01, 2024

Good service and accommodating . Staff is nice and friendly . They understand the situation .. easy to approach More

by V_JUNTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia , Jenna, Zack , Donovan
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Jul 04, 2024 -

Planet Nissan responded

Thank you for your review! We appreciate you taking the time out of your day to mention how nice and friendly our staff is. We are looking forward to a long relationship of caring for you and your vehicles!

June 30, 2024

Than you I have no words to say just thank you for service you done More

by MRS.NEREIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
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Jul 04, 2024 -

Planet Nissan responded

Mrs. Nereida, WOW thank you for this great review. Thank YOU for being part of the Planet Nissan family and choosing to do business with us!

June 30, 2024

Service department is over priced for work being done on a 2019 Sentra. I went in for a light to be reset and was over charged More

by SMITH.TYLER.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
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Jul 13, 2024 -

Planet Nissan responded

We strive for excellence and regret falling short of your expectations. Let's work together to resolve this.

June 30, 2024

Ruben was very helpful and kind he is an asset to your team And company. More

by LIZ93JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Jul 04, 2024 -

Planet Nissan responded

Liz, Thank you for your kind words, ! We're thrilled to hear you had a great experience with our service team. Safe travels

June 29, 2024

Excellent! !!!! I am very pleased with my service person, Reuben Flores. I am also happy that they did a thorough job of checking my vehicle out for any problems More

by Mez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben Flores
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Jul 04, 2024 -

Planet Nissan responded

Mez, It's wonderful to know you had a pleasant experience. We are glad to know that you were pleased with Reuben and his level of service provided. Our team always strives for excellence.

June 29, 2024

They are usually upfront about the time frame in which the wait will be and very professional in my opinion. They will also schedule you in on the fly all and all 1-10 I’d give them a HIGH 8 close to 9 More

by BABYCHEF43357.RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya is who I always end up with and she is always on point upfront informative and quick if she does happen to go to lunch and forgets about you when you show her your face she doesn’t stop until you’re outta thereSHE ACTUALLY NEEDS A RAISE
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Jul 04, 2024 -

Planet Nissan responded

Thank you for your support. We look forward to serving you again. Thank you for mentions Sonia and what a great job she is doing. I will definitely let her managers know!

June 29, 2024

Very friendly and efficient team work from advisor to technician and the company car driver More

by RH00VER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia , Stacey August
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Jul 04, 2024 -

Planet Nissan responded

Thank you for choosing Planet Nissan]. We're happy to hear our service met your expectations and treated you in a friendly manner! We are looking forward to assisting you with your future needs as well.

June 27, 2024

Jason was professional, friendly, helpful, and courteous! I am very pleased overall! Excellent customer service! More

by REDEEMANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Jenna
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Jul 04, 2024 -

Planet Nissan responded

Your happiness is our success at Planet Nissan – thank you for your kind words!

June 27, 2024

Everybody I dealt with was very pleasant & courteous. Cold water in the fridge. Messages saying what was going on with my car very clear More

by AYOUNGCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie, service dept
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Jul 04, 2024 -

Planet Nissan responded

We're dedicated to exceeding expectations at Planet Nissan thank you for recognizing our efforts!

June 27, 2024

Excellent job Jason the best. He answering knowledge all my questions. Good customer service thank More

by JOYCEHUDSON2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jul 04, 2024 -

Planet Nissan responded

Your satisfaction is our top priority – thanks for letting us know we hit the mark!

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