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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,391 Reviews
Call Service Center (702) 302-4266

3,391 Reviews of Planet Nissan - Service Center

Sort by
July 06, 2024

They’re all have good attitudes , n polite but it feels like they’re doing you a favor! More

by JOSELOZOYA1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
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Jul 07, 2024 -

Planet Nissan responded

Thank you Jose It's customers like you that make Planet Nissan a community we're proud to be a part of – thank you!

July 06, 2024

Ken, service advisor, was very knowledgeable. Only complaint was the length of time with an appointment. More

by KPIRISH22
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, service advisor
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Jul 13, 2024 -

Planet Nissan responded

Your satisfaction is our top priority – thanks for letting us know we where we're succeeding and where we can improve. We look forward to exceeding your expectations during your next visit.

July 05, 2024

Great service from the whole department. Great customer service and information regarding service. Good estimate on service completion More

by CYNMENDOZA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Report | Print
Jul 13, 2024 -

Planet Nissan responded

We're so glad you had a great experience! We're here for you anytime for all of your automotive needs!

July 05, 2024

Alex is always professional and attentive. Detailed explanation of inspection and required repairs. Cashier is very personable. More

by RMARTIN1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Report | Print
Jul 05, 2024 -

Planet Nissan responded

We're thrilled to have provided you with excellent service and support at Planet Nissan, thank you!

July 05, 2024

I always receive amazing service from Planet Nissan. Jason is a phenomenal representative that I look forward to seeing when I come get my vehicle serviced. Thank you so much for al you guys provide. More

by VEEEMAC34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jul 05, 2024 -

Planet Nissan responded

We're here to make your experience at Planet Nissan exceptional – thank you for your kind words!

July 04, 2024

Airbag light still on, not addressed. Not happy about it still blinking. No one spoke to me about it. More

by LEGODIN7737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
Report | Print
Jul 13, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please contact us directly so we can address your concerns.

July 04, 2024

Jason was great he had everything set up for the service. everything was do correct and in good time. Roy the driver was also very nice. More

by Dave2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jul 04, 2024 -

Planet Nissan responded

We're delighted to have earned your trust and loyalty here at Planet Nissan. I will make sure Jason and Roy's managers hear about what a great job they are doing! Thank you.

July 04, 2024

The dealership has always been very helpful and considered of me and my needs. I have always been very happy with them. More

by JANSHUMOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jul 04, 2024 -

Planet Nissan responded

It makes our entire team so happy to hear that you have always left satisfied and assured that we are aware of and keeping you and your needs in mind. Thank you for choosing Planet Nissan!

July 02, 2024

I was not real impressed with this dealership. Here's why...I had a 21:30 pm appointment for an oil change and a tire rotation. I got my car back at 3:15 pm that day. That long for an oil change?? More

by JOE@W7LAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Report | Print
Jul 13, 2024 -

Planet Nissan responded

We apologize for the inconvenience. Please contact us so we can understand and rectify the situation.

July 01, 2024

I love being part of the nissan family if my service advisor was gone id probably use a different location More

by MZQUEEN702
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEN IS THE ONLY PERSON AT PLANET NISSAN I PREFER TO SEE
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Jul 04, 2024 -

Planet Nissan responded

We love that you love being part of the Planet Nissan family. Ken is definitely one of our top service advisors. We greatly appreciate all of his hard work as well as the level of professionalism and customer service that he provides our customers. Thank you for letting us know how much you appreciate working with him!

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