3,391 Reviews of Planet Nissan - Service Center
Friendly, efficient lived that they washed cleaned my car without asking! Got my car back in a timely manner. without asking! Got my car back in a timely manner. More
I never had any problems with Planet Nissan. From Sales to Service, they had been very helpful. This is why I always do my business with Planet Nissan. From Sales to Service, they had been very helpful. This is why I always do my business with Planet Nissan. More
The car service is great, never had a problem. It's just that I've been to many Nissan dealerships and this one by far needs the most work and improvement on its customer shuttle service. Driver It's just that I've been to many Nissan dealerships and this one by far needs the most work and improvement on its customer shuttle service. Driver said he worked until 4:30 pm and when we called the receptionist said no shuttle service after 3:30pm. That is very early knowing that customers cars are still being worked on. Many other Nissan dealers have shuttle service past 3:30pm. If customers are within range limits for shuttle service past 3:30pm while their car is being worked on they should have that service on hand More
Service was good. The wait time seems long. When I call for an appointment, the person on the phone is rude most of the time. One exception is I called the day before The wait time seems long. When I call for an appointment, the person on the phone is rude most of the time. One exception is I called the day before to confirm on Monday to verify that I was the first to be served and the lady on the phone told me I wasn’t. She was very nice and told me that she would make an earlier appointment. Her attitude was great which was the first time someone on the phone seemed helpful. When I called the prior week the man on the phone who scheduled my appointment told me I was first and he was rude. This kind of service makes me want to go somewhere else More
My service advisor fought with the the tire warranty company for me when there was a quest as to weather the damage to the wheels and rims were covered company for me when there was a quest as to weather the damage to the wheels and rims were covered More
I made an appointment with Ken to get some work done on my wife’s pathfinder. He provided good customer service and took good care of me. I would say that the dealership was very nice and clean and liked t my wife’s pathfinder. He provided good customer service and took good care of me. I would say that the dealership was very nice and clean and liked that they offer shuttle services and had a kids room. I will definitely be back to for future services needed. More
I didnt have an appointment and the dealership was very busy but they still got me in and took care of my car busy but they still got me in and took care of my car More