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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,391 Reviews

3,391 Reviews of Planet Nissan - Service Center

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July 17, 2024

Never going back I was completely lied to about this car! All you wanted was a sale More

by CHRISTALBELCASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Jul 30, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

July 17, 2024

I did not get a new air filter in my vehicle. Which should have came with the oil change. More

by ALE4STV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Jul 30, 2024 -

Planet Nissan responded

Please reach out to us directly so we can address your concerns and make things right.

July 17, 2024

I drove by and they took care of my car right away, Ruben was very nice and very helpful he told me they were going to take a look at the car and he was going to call me when it was ready. More

by IPEREZ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 30, 2024 -

Planet Nissan responded

Thank you for choosing us and for taking the time to share your positive experience!

July 17, 2024

Took my truck in for a problem with my clutch fan payed for the diagnostic payed for a speed sensor that was supposedly the problem 1500 dollars later turns out that wasn't the problem. So basically still More

by eli.valadez213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 29, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

July 16, 2024

They were honest about the work they did and recommended they all were pleasant and did everything in a timely manner.But one complaint they took out all there soda machines when it’s 110 degrees at 8 am in More

by T.GABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember her name very nice dark hair, Stacey August
Jul 16, 2024 -

Planet Nissan responded

Thank you for taking your time to leave us this great review! Like the saying goes, "honesty is always the best policy." We are truly honored to have earned your trust, as well as your business here at Planet Nissan.

July 16, 2024

Did exactly what I needed, very efficient and the staff was knowledgeable and friendly. A good experience. More

by KHERTBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Jul 16, 2024 -

Planet Nissan responded

Thank you for letting us know what a good experience you had with our service department! We look forward to doing business together for a long time.

July 14, 2024

It's my favorite dealer, and the people are very friendly. It offers excellent service and the waiting room is a very cozy place. More

by OSCARESPINOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander lobos.
Jul 15, 2024 -

Planet Nissan responded

Oscar, thank you so much for this great review. We are thrilled to hear we are your favorite dealer and that you feel cozy in our store. Thanks for being part of the Planet Nissan family, we look forward to a long relationship with you!

July 13, 2024

I had a recent oil change and, as is their practice, the technicians do a check of the vehicle for any other issues. The technicians then make recommendations on work they believe needs to be done. This i More

by sumandhawan621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Planet Nissan responded

We strive for excellence and regret falling short of your expectations. Let's work together to resolve this. Please reach out so we can discuss further.

July 13, 2024

Everything was great! ! Able to bring my car in asap. Alex was very helpful. Fulfilled the service and everything was fixed. More

by kekoanui012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Jul 13, 2024 -

Planet Nissan responded

Your satisfaction is our top priority – thanks for letting us know we hit the mark!

July 12, 2024

Jason was phenomenal, very attentive, and helpful. Will definitely bring my SUV back because of him. More

by ERNESTO.CASTANEDA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 13, 2024 -

Planet Nissan responded

We're delighted to have provided you with excellent service – thank you for your support!

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