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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,391 Reviews

3,391 Reviews of Planet Nissan - Service Center

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July 21, 2024

I have been a part of the Nissan Family 30+ years starting in California and now in Nevada. I always have a great experience with Nissan. More

by RUTHWHITTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Ictue
Jul 30, 2024 -

Planet Nissan responded

We're here for all your automotive needs, and we appreciate your trust in both our dealership and in Nissan as a brand!

July 20, 2024

Had 10AM appt for an oil change & tire rotation. Was told it would take about 1 1/2 hours to complete. 3 hours later we finally drove out. I do appreciate that they did do my tire rotation (pre More

by CABREWER1123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 29, 2024 -

Planet Nissan responded

Thank you for taking the time to leave your feedback. We appreciate your input and will use it to improve our services.

July 20, 2024

Always excellent service, professional and courteous. My experience has always been wonderful and Jason takes excellent care of my vehicle, updates and service. More

by MMeChell Snowdenangeruca43
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 29, 2024 -

Planet Nissan responded

It's always great to hear positive feedback – thanks for sharing your experience!

Jul 30, 2024 -

MMeChell Snowdenangeruca43 responded

Very grateful for the service and courtesy i receive at Planet Nissan. Thank you again.

July 20, 2024

Usually dependable with long waits. Alexander Lobos is my contact and is very good at his job. More

by GROMBERG756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lobos
Jul 30, 2024 -

Planet Nissan responded

Thank you for taking the time to leave your feedback. We appreciate your input and will use it to improve our services.

July 19, 2024

It's a friendly environment with great amenities allowing for a comfortable atmosphere and setting. More

by JKSTYLIN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Vontalge
Jul 29, 2024 -

Planet Nissan responded

We're committed to excellence, and your review confirms we're on the right track, thank you!

July 19, 2024

I stay with Nissan because the Service Dept has always been so helpful, specifically Alex. More

by SHELLIARONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Servive
Jul 29, 2024 -

Planet Nissan responded

We're grateful for your business and for the opportunity to serve you, thank you! We are glad to hear Alex always takes such good care of you!

July 19, 2024

2.5 hour wait for service even though I had scheduled an appointment. For a simple oil change, it would be faster at Jiffy Lube! More

by M-TWASHBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 29, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right

July 19, 2024

Great service and very friendly staff. I showed up an hour early and they were able to get me in without delay. More

by LANDDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Jul 29, 2024 -

Planet Nissan responded

Your satisfaction is our mission, thank you for recognizing our efforts!

July 18, 2024

The dealership was fabulous. They repaired my car and it is back to normal. Great job! More

by DLEDGER384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Planet Nissan responded

We're proud to have delivered an exceptional experience for you – thank you for your kind words!

July 18, 2024

Found out a week later that these mechanics broke the lock tab on the charcoal canister that holds the evaporator valve in place and the decided they were going to zip tie it up and not say anything abou More

by FINLEYW18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanson Keomaka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Audie Hinton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Jul 29, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

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