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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,421 Reviews

3,421 Reviews of Planet Nissan - Service Center

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March 17, 2025

My vehicle takes 5qts and only 4 were filled according to the receipt. I checked the oil level after a few days and my dipstick is way above its range. I can’t say I trust this place enough to return. Would More

by ROGELIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Planet Nissan responded

We apologize for your recent experience and completely understand your frustration. Your trust is important to us, and we want to ensure that every service visit is done with accuracy and care. We’d appreciate the opportunity to discuss this further and make things right. Please give us a call at (702) 425-8123 so we can address your concerns. Thank you for your feedback, we take it seriously and will use it to improve our service moving forward.

March 16, 2025

The staff was friendly informative and helpful. Drew The salesman gave me a test ride and explained all the car's features. The price was competitive More

by james.kellerhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Planet Nissan responded

Your kind words mean a lot to us! Customer service is our top priority, and we’re happy to hear you had a great experience. Enjoy your new car!

March 14, 2025

Courteous service; Jason was very prompt with my car and made sure all of my questions were answered. More

by MYSHARONWASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodas
Mar 15, 2025 -

Planet Nissan responded

We’re thrilled to hear you’re pleased with our service. Thank you!

March 13, 2025

Great service. Fast and easy and you get your money’s worth. No issues at all More

by JUICYAF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken V
Mar 15, 2025 -

Planet Nissan responded

We're grateful for your business and for the opportunity to serve you – thank you!

March 12, 2025

Thank you so much for amazing service Thank you for all Nissan team I’m very happy have Nissan car More

by M.DAREHBAGHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wonderful and very nice friendly all team of services
Mar 15, 2025 -

Planet Nissan responded

We're honored by your kind words and look forward to serving you again in the future!

March 12, 2025

Ryan was awesome, he did a great job with my window tint. 10/10 service More

by TAYTOTT80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 15, 2025 -

Planet Nissan responded

Happy to have provided excellent service!

March 07, 2025

Alex my service advisor was very helpful and my service was performed in a timely manner. Very happy with my visit. More

by BROOKELEIGHHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 15, 2025 -

Planet Nissan responded

We're so glad you had a great experience!

March 05, 2025

Alex is my service advisor excellent customer service. Very helpful answering all my questions & concerns More

by PCANTRELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Planet Nissan responded

Thank you for letting us know what a great job Alex is doing over in the service department.

March 03, 2025

In the end my Altima was fixed and I am very happy with the end result and dealing with Alex. He was given my catastrophe including poor communication and he calmly confirmed the transmission (the 3rd) w More

by MVEGASVIXEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex-service dept and a young man in management -I forgot his name
Mar 15, 2025 -

Planet Nissan responded

I am so glad to hear that Alex was able to assist you with everything on your Altima and that it all worked out in the end. It will be no problem making sure that Alex is the only service advisor you work with in the future.

March 01, 2025

I recently took my SUV for an oil change and was treated by Sonia Juarez. She was very nice, professional, and courteous. Will definitely be going back for future services. More

by ALFONSORUBIOCARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Juarez
Mar 11, 2025 -

Planet Nissan responded

Alfonso thank you for letting us know that Sonia provided such a great experience during your recent visit in our service department. Happy to hear we have earned your future business as well because of it!