Planet Nissan - Service Center

My latest experience was amazing, as is every visit with Planet Nissan. The reason for this would be my service advisor, Alexander Lobos, who consistently exceeds my expectations. He is the reason I will tr Planet Nissan. The reason for this would be my service advisor, Alexander Lobos, who consistently exceeds my expectations. He is the reason I will trade in my vehicle for another Nissan. More

Jason was the best service representative as usual. Got us a loaner car and went to work for a week on fixing my vehicle. Everything came out great! Got us a loaner car and went to work for a week on fixing my vehicle. Everything came out great! More

Brought my car in at 7:45 for my appointment. Was told there were cars ahead of mine and that was fine. I told them I would wait. He assured me he would find me when it was done. I even check Was told there were cars ahead of mine and that was fine. I told them I would wait. He assured me he would find me when it was done. I even checked in the online service status. I never got a text, call, nor did he find me in the dealerhsip to tell me my car was done. The online service status was on step 4 of 6. I finally inquired at 12:30 if my car was done. They asked if I got a text, I said no. They checked and my paperwork was there. When I drove out at 12:45 pm, 5 HOURS after I arrived, the online service status still said step 4 of 6. Not happy with the customer service of your dealership nor the online service check that should have told me it was done. There are several ways to get notified, and I didn't receive any!! It was a simple oil change that should have been done in a few hours. Please just fix your systems in place. Ken is a great guy and works well with me but totally dropped the ball on this appointment. More

I took my truck for a front brake replacement rotors and pads because when I brake stop my truck something wrong like stop and won’t stop they said that I need a replacement. So I $620.00 I my truck still t pads because when I brake stop my truck something wrong like stop and won’t stop they said that I need a replacement. So I $620.00 I my truck still the same problem. Same day I came back let them know and they couldn’t find the problem. I feel mad that I paid and was a bad service. Hope I have a answer back More

I love coming to Planet Nissan and getting my car serviced!! The service representative Alexander is amazing and always is helping me with what I need! serviced!! The service representative Alexander is amazing and always is helping me with what I need! More

This dealership is always good and fast. The customer service is great and I am always leaving satisfied. The customer service is great and I am always leaving satisfied. More

Always a pleasure. Ruben took care of us and like always we will be back! Ruben took care of us and like always we will be back! More

the service center was fine and Ken was both helpful and knowledgeable. i was a but surprised at the $200 labor per hour charge for repair. I doubt if i will be back for service at these prices, which are a knowledgeable. i was a but surprised at the $200 labor per hour charge for repair. I doubt if i will be back for service at these prices, which are almost approaching "Insult Pricing" for the consumer. More

Stacy was a very good service representative and was prompt in letting me know when my service needed my approval and when my service would be finished. prompt in letting me know when my service needed my approval and when my service would be finished. More

Excellent customer service and did a great job getting my car in for a battery replacement. car in for a battery replacement. More