3,390 Reviews of Planet Nissan - Service Center
Everything was addressed by salespeople & service people thanks for the fast response / look forward to coming back again thanks for the fast response / look forward to coming back again More
Their service is great, always answer all my questions. Would definitely recommend coming here in the future to friends and family. Would definitely recommend coming here in the future to friends and family. More
Allan number one guy I would go back to when it time to pay other car Allan was kind and went above and beyond to get any answers he didn’t know. Ken was very helpful and was great on answering any questio pay other car Allan was kind and went above and beyond to get any answers he didn’t know. Ken was very helpful and was great on answering any questions I had when my car was in the shop Highly recommend Ken More
Always a pleasure to work with such a great service department. Thank you for always taking care of my vehicles! department. Thank you for always taking care of my vehicles! More
Jason was amazing! He was professional and efficient. He took great care of my truck and made sure everything was spit spot! Top notch service! He was professional and efficient. He took great care of my truck and made sure everything was spit spot! Top notch service! More
The service members are always professional and informative. They make sure to treat you with kindness and respect. I can always count on my car being complete on time as promised. Thank you for al informative. They make sure to treat you with kindness and respect. I can always count on my car being complete on time as promised. Thank you for all you do More
Poor maintenance and customer service. Brake fluid replacement resulted in next to no brakes. Customer service representative gave me a xx excuse when I came in the next morning to get the Brake fluid replacement resulted in next to no brakes. Customer service representative gave me a xx excuse when I came in the next morning to get the brakes fixed. More
Made an appointment a week in an advance and what service was for. Showed up at appointment and worker said they have to see if the they even have the part. One hour and 45 minutes goes by and they hadn’t ev was for. Showed up at appointment and worker said they have to see if the they even have the part. One hour and 45 minutes goes by and they hadn’t even checked to see if they had the part. Luckily, they had the part and changed out the service in 15 minutes. In addition the worker was overworked and frazzled, forgetting we even had a conversation about checking to see if Nissan had the part. This was the worse experience I have had here. Very unorganized, poor customer service, and time wasted. More
Incomparable Dealership of all other makes of auto's and from Sam General Management, Michael Service Management and Ken Service advisor and all the maintenance personnel to the car attendant providing the from Sam General Management, Michael Service Management and Ken Service advisor and all the maintenance personnel to the car attendant providing the most meticulous, outstanding service which has made us repeat serval times purchasing many new Nissans and always have our Nissans serviced and waxed at Plant Nissan and no other dealership, period. More