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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,382 Reviews

3,382 Reviews of Planet Nissan - Service Center

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January 21, 2025

They were very quick to service my car and did a very good job. They aired up my tires topped up my fluid and sent me a very well detailed multipoint inspection. The service advisor sent me frequent upda More

by Dice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Juarez
January 20, 2025

I came in for an oil change and was provided with the normal recommendation of additional services that should be attended to. All but one of the recommended had already been performed, including transmi More

by rbloecker
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Always get great customer service at planet Nissan, whether at the service department or in the sales department. Love Gary and Justin! More

by DRD Dental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I love it here! They always take good care of us. Jason, my service advisor is super helpful, no matter the issue. Highly recommend! More

by DRD Dental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
January 15, 2025

Planet Nissan has the best customer service. . I brought both of my cars in for oil change and they had me in out . Had an issue with my of cars and they took care of it . If you need a car , tal More

by Amondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Finamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
January 15, 2025

When I first arrived at the service center, I needed a much needed oil change. I was going out of town and their service department wasn't closed yet when I arrived, but I was told they weren't doing any More

by DMCHIDBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
January 10, 2025

I scheduled an appointment online for an appointment at Planet Nissan on 12/31/24 @ 1:30pm because I had problems with my car starting two days earlier. I get there at 12:45 only to be told I have to be"tr More

by Southpuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Planet Nissan responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (702) 425-8141. We look forward to hearing from you.

Jan 11, 2025 -

Planet Nissan responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (702) 425-8141 at your earliest convenience to discuss how we can turn your experience into a positive one.

January 10, 2025

Brought both of my cars to get serviced and Jason was out agent who took great care of us and got us in and out in no time . More

by Amondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
Jan 12, 2025 -

Planet Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

Great service, my car was ready as promise, Ryan a great service rep. to communicate with. More

by CLARENCEJENNINGS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 09, 2025 -

Planet Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Planet Nissan. We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2025

I always go to Planet Nissan for all my car services. Everybody is nice and the customer service is awesome. I always ask for Ken Vontalge as my service technician bec he takes good care of my car and he More

by MARILYNLOPEZ5969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vontalge
Jan 08, 2025 -

Planet Nissan responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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