
Planet Mitsubishi
Charlotte, NC
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He did not give up on me Words cannot explain my experience that I had at Planet Mitsubishi I want to give special thanks to Thomas Loria for taking the time out to really sho Words cannot explain my experience that I had at Planet Mitsubishi I want to give special thanks to Thomas Loria for taking the time out to really show his concern about making my day better an putting me in a brand new car🚗!!! He did not give up on me.Thanks to all of y'all.The staff was very friendly an gave warm Welcome's every time I came in. Great customer service !!!.😀🤗 More
Never had this much fun buying a car From the first phone call to Nicole, their receptionist, throughout the test drive and purchasing experience, I was treated like a VIP. There is an u From the first phone call to Nicole, their receptionist, throughout the test drive and purchasing experience, I was treated like a VIP. There is an upbeat and enthusiastic feel about the sales floor and it may have been because it was close to Christmas, but the little hotel desk bells they use to signify a deal has been struck were going off like a convention was in town! And the customer service didn't stop when they handed me the keys - they helped me program the phone interface, made sure I new how to use all the bells and whistles and followed up with me the next day. Jesse and Ron are both great to work with and we had a lot of fun during the whole process! More
Thomas Loria Did the impossible TWICE!!! This is our second car purchased fro Planet Mitsubishi! Thomas Loria was able to show me how to get into a my 1st car last year with NO established cr This is our second car purchased fro Planet Mitsubishi! Thomas Loria was able to show me how to get into a my 1st car last year with NO established credit. I came in for my annual inspection were Thomas again greeted me and said "lets see if we can do better this time". Thomas got my credit score from nonexistent to almost a 700 in one years time! Well we just bought our 2nd car but this time brand new with NO money down and full warranties. GO SEE THOMAS!!!!!! More
Greatest Salesman Ever Lived (Christopher Nicholson) My name is Cecelia Clark. I would like to thank Planet Mitsubishi for hiring the most terrific salesman, that I have ever had the pleasure of doing My name is Cecelia Clark. I would like to thank Planet Mitsubishi for hiring the most terrific salesman, that I have ever had the pleasure of doing business with, Mr Christopher Nicholson. You guys have got the best. My husband and I enjoyed every moment of meeting him. I would not only consider him as being a salesman, but he is a friend also, honest and trustworthy. I continuously try to tell everyone that I meet that he is the guy to go to if they are looking to purchase a vehicle. My God Bless this dealership and Christopher Nicholson. More
Great Customer Service I had a very knowledgeable sales person and got a great interest rate considering my credit score was not that high. But the best part was dealing wit I had a very knowledgeable sales person and got a great interest rate considering my credit score was not that high. But the best part was dealing with the finance manager named Gus Vouvoudakis that gave me a really good trade in for my Altima. I already recommend a friend More
Great Used Car Selection I have purchased two vehicles from Planet Mitsubishi one for a daily driver and a van for work. both are reliable and the experience I had during the I have purchased two vehicles from Planet Mitsubishi one for a daily driver and a van for work. both are reliable and the experience I had during the buying process was very friendly and professional. I felt very comfortable dealing with the staff and getting into my vehicles hassle free. I would definitely recommend this dealership to anyone I know looking to buy a car and I will continue to purchase my vehicles from here in the future More
Horrible mislead, lied to me I was in the market for a used car. I saw their Web page and found a couple of cars. I work pretty much 6-7 days a week so when I got a call from deal I was in the market for a used car. I saw their Web page and found a couple of cars. I work pretty much 6-7 days a week so when I got a call from dealership I told them I'd let them know when I was free but meanwhile in the interest of saving time I wanted to get pre approval so I knew exactly what used cars would fit my situation. Here's where it started to go south, I got a call back stating I WAS APPROVED for an 88 dollars down special and when did I want to come in. I told the lady I work alot but I'd try to come one evening soon. Finally after being called every day two and three times a day I finally went in. Apparently the lady on phone is just an appointment setter because I got pawned off to a saleman, only to find out I was not pre approval for anything??? I told him that I was told I had been prealproved, he stated that was not possible as my signature. So I signed the credit app. I told him I was looking for a used sedan preferred honda or toyota and so forth. After the credit came back the games began. He said I had to get a new car and wanted me to get the mitsubishi mirage. I said no no way I don't want a mirage and I don't want new car.. He tried convincing me I needed it and then got his superior to come over, he tried to treat me and my fiance as if we were mentally challenged explaining it was impossible to find the used sedan in my price range w my downpayment. My fiance said we were gonna go it was late but they wasted another 45 minutes before we could escape, the saleman and the superior insisted it was not possible and no such used car existed but that in two months maybe I could find it. Id have more $ down. I relayed I was ready to buy now and I left stating thanks but no thanks to the mirage, I went to folger kia the next day and got exactly what I was looking for at an unbelievable price. The saleman from mitsubishi emailed and called like crazy om kbut I told him I already purchased the a great car "that didn't exist" for a great price. I am upset I was lied to by this dealership and mislead, they insisted what I wanted didn't exist so they could bully me to get the mirage! They will do anything to sell a new car, the used ones are props. Good luck to you! I don't recommend planet mitsubishi. The lies and the lecture to bully us were horrible!!! They didn't even have bottled water! More
Sold me $13,300 for an 2011 chevy aveo that should have been priced from 6,000 to 7,000 according to the kelly blue-book value for a car that didn't come with a (CPO) maintenance plan been priced from 6,000 to 7,000 according to the kelly blue-book value for a car that didn't come with a (CPO) maintenance plan More
A few days ago I purchased my first vehicle from Planet Mitsubishi. I must say it was a please to do business with everyone over at Planet Mitsubishi. My sales man was George Vouvoudakis. He not only wo Mitsubishi. I must say it was a please to do business with everyone over at Planet Mitsubishi. My sales man was George Vouvoudakis. He not only worked his hardest to make sure I got the best possible deal. He made sure that all aspects of the purchase were made 100% clear to me before I signed my name. No games, NO Hassle. Just Great employees with great attitudes. I recommend everyone go to PLANET MITSUBISHI and talk to George Vouvoudakis, He will Work day and night (and I really mean that) To make sure you get what you want for the best deal possible. THANK YOU PLANET MITSUBISHI AND George Vouvoudakis. More